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December 2023 by Jess P
Kind and efficient service. Thank you. Merry Christmas.
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November 2023 by Z Z
Quick appointment for blood work. Clean and professional.
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October 2023 by Tyler Quigley
After 2 hours of waiting for the opportunity to pee in a cup for gainful employment, I was rushed and not allowed to take the necessary time to create the lemonade. On the second attempt I was rushed even more. If I have to wait over 2 hours then they can wait more then 2 minutes. Very unprofessional and rude. I know it's a drug test but still treat people with dignity. Everyone's bladders work differently and some of us can't pee on command. Thanks to this I must now request my employer resend the script so I can take my lemonade elsewhere.
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October 2023 by Victoria C
Reading all the reviews I was nervous for my daughters first blood test at 13yrs old. We scheduled an appointment online, checked in and waited about 1hr . ALL MEDICAL OFFICES HAVE A WAIT. Our tech Natalia was patient and knowledgeable with all my daughters questions and made her feel comfortable. No issues with staff, just the entitled people in the waiting room.
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September 2023 by Keith Filaski
No one to talk to just a kiosk. Made an appointment, have been waiting half an hour past my time.
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September 2023 by Nicolette Marshall
Extremely slow. Yesterday I came in as a walk in because I wasn’t able to get an appointment and people with appointments were even waiting long. At one point a woman came in and didn’t even wait in the waiting room. She walked all the way to the back and demanded someone draw her blood and they did! After that I left. I couldn’t believe they allowed that while the waiting room was full of people that were there for hours. I ended up getting an appointment at the Bayshore location and was in and out. They were so much more accommodating there and organized. I’ll never go here again.
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September 2023 by Gloria Zelaya
My doctor requested that I drop off a urine specimen at the lab. I checked the quest website and they didn’t have any appts available because it was a same day collection. I decided to walk in on a Saturday. I checked in on their kiosk because they won’t let me just drop off the specimen. It’s 2 hrs later and I’m still in the waiting room waiting to be called in. By the looks of it, it’ll be another 1-2 hrs here. This is the slowest PSC I have ever been to and it should not take this long for a specimen drop off. Do better Quest!!!
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September 2023 by M S
BAD WITH KIDS!!! Had an appointment, but they were not good at getting the blood work , went fishing around unsuccessfully. Since they failed to draw the blood, we had to go back another day for them to try again, but now my child is terrified and won't let anyone touch his arm. I wish I had gone somewhere that was good with kids before because now he has a huge fear after that first experience ( first time he gladly handed both arms over and let them fish around) . Also, no butterfly needles either day!!
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September 2023 by Brayden Spaulding
I personally had no issues at this location. I scheduled an appointment, checked in and completed the test in 20 minutes. They were professional.
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July 2023 by Xavier Torres
Sitting here over 2 hours for my daughter, i understand appointments go first, but why take walkins at all if you take in appointments that walk-in early. To top it off it's fasting bloodwork, place is a joke!!
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July 2023 by Shirin Nayna
The director or management need to pay attention about this quest place. I had appoinment today at 10:30 with online chekin. Also i have text msg confirmation. Stil they denied my appoinment & didnt do my blood work. I always hate quest but my doctor have only account with quest thats why i had to go. Staffs behave are very bad & rude. Raciest people work there !!!
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July 2023 by Kristin Allocca
This place was absolutely terrible. I was a walk in (which I fully understood that there was going to a long wait time) and patiently waited my turn when I got called in by Carmen who was so incredibly unhelpful and unprofessional. Telling me that there was no script sent over and while I ask if she can call the facility to get the script faxed over because I was having a hard time reaching them, rudely said that they’re going to do the same thing to me. I understand that but she had no desire to help me then I had to run to my car to see if I had the physical copy and when I came back she said that I am wasting her time and I was so lazy that I couldn’t get the hard copy and of course I went back at her as I am a healthcare professional I could NEVER in my right mind EVER speak to a patient like that. I said she was being unprofessional, unhelpful and rude and she snapped back saying that I was and that it was my fault that I chose to be a walk in rather than having a appointment which I didn’t even mind waiting versus people that had appointments who were freaking out the whole time time I was waiting. I understand they were short staff but to call a patient lazy, wasting her time and unprofessional is actually disturbing. What if I was a elderly or disabled patient who had the same issues ? It’s absolutely appalling and I will never go back to quest and will tell all my patients to never come to this unprofessional place. So disgusting.
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June 2023 by Tonianne dilena
Very quick and clean
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May 2023 by Taryn Ratner
This place is horrible. Idk who does the staffing but they’re terrible at their job. They told me it was going to be an hour and a half wait just to drop off a specimen that was supposed to be in the freezer and I had an appointment. Are you kidding me??? Don’t go here.
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April 2023 by Josph Crisera
I would give a zero if I could. The place is filthy, and the staff is rude. They are also improperly trained to deal with children using the improper needle.
