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October 2023 by Bill B
No ADA handicap access door opening buttons (you have to go through two doors to get into the bank).Many scatter rugs on the floors of the bank and in the entranceway, creating a major hazard for those using canes or walkers.This bank is a major accident waiting to happen for people who use walkers and canes.I assertively pointed this out to the only teller on duty and asked for a quick change to accommodate those with handicaps. The response was a shrug.All this happened on 21 August 2023.
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May 2023 by Bonnie Rite
Basic bank. No line at all. One teller working at the time that I went. A man at the entrance greeting customers. The parking lot is difficult to exit being that the exit is onto a busy road with no light.
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November 2022 by susan scott
Waited 10 mins to make a deposit no help from employees totally ignored me. Walked out. Don't waste your time with this branch!!!
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February 2022 by John Fura
I have visited the Glenville NY branch 5 times in the past 3 weeks and they are closed. I tried to schedule an appointment and they are not taking appointments. I drove to the location of the Amsterdam NY location and could not find it. I received a message from BOA stating that my savings account is low. I want to transfer money from my CD and don't seem to be able to do it. Extremely frustrating.
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July 2021 by Kyle Ferguson
First time I visited here 2 weeks ago they didn’t have rolls of Quarters on hand.. came back today to find out the lobby is closed, in the middle of the week? Seems to be a common thing with BOA branches.. have to drive across town yet again.
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December 2020 by Mark Araujo
I trust this bank they always make sure everything is secured & correctly.mom & i been their customer too many years.
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July 2017 by Victoria Crupe
Good bank.
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October 2016 by Edward Smathers
Use the drive through all the time. It's upsetting that BoA shut down so many banking center...
