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January 2024 by Prediep Baidjoe
Quick repair and good service
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December 2023 by Austin Anonymous
My fiancé and I drove to the local auto center here, and when we arrived, it was getting darker outside, and there were still a few hours yet til the wing closed supposedly. It's wintertime, and in the northeast, especially , we need to be cautious and take certain precautions. We simply needed the snow tires which we had , and even, still have in the back of the vehicle we will be using this winter for such occasions where the tires would be most appropriate and effectively used. Nonetheless.She and I proceeded to check online again so as to ensure we hadn't made a mistake. This wasn't the case, though. No, we'd had it right . There was even a plastic / laminate sign bolted to the outside of the door to the auto center when you pulled up. It states very specific hours, and so I was somewhat irked.That isn't the best part even, no, the best part here is that while we were waiting , idling our engine there double checking which way is up and which is down . Two employees clearly assigned to the auto center emerged, so I proceeded to clink on the window with my Free Mason ring and managed to get their attention. I digress.**(((I will just say this as a sidebar , i have indeed in the past had decent enough experience dealing with this specific locations auto care center. I just was met with no such luck this time around. )))**He approached, and we spoke through the window on the reinforced doorMind you, I'll add the door which not ONCE did he bother to even open, which felt pretty rude to be fair. It was into dusk at this point, and again, the time of year and location is super chilly sometimes. That said, it wasn't even the coldest that it'll be this season , history would say that's just a certainty.Just imagine , you're local, and you have an actual emergency. You're doing something and going somewhere very important. Family stuff. Perhaps something regarding your future in your career. Then......WHAM! BHAM! The tire just suddenly blows! You manage to arrive to the location here, you have an actual emergency, yet you are simply dismissed. Dismissed, paying no mind to the actual detail of the service you needed done, major or minor, such as what happened to my fiancé and I, in the rude manner it occurred nonetheless.Even the management whom I went uo and talked to outside , they were just doing some work outside , looked probably to stretch their legs and have a smoke, but they even told me just to go around and try to find someone in the auto center, after we initially arrived and were met with an apparent ghost town. 5l, they did not regard the auto center to be closed either, mind you.All-in-all, on top a stressful enough afternoon/evening, this was a pretty tiring and disappointing experience! aWith that said, I hope ANYONE else who attends the locations has a better outcome and experience than she and I had, that is all.
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December 2023 by tekayo melton
Horrible location. I called four times… each time before I could even get a word out a man answered and said “thank you for calling pls hold” each hold was extremely long with the longest being 15 minutes of listening to elevator music. Extremely unacceptable and unprofessional. Called back and got no answer at all. They need to hire better employees
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October 2023 by Arnelle Marable
Left my transmission dip stick out…..ruined my truck smh don’t even get anything done by these guys!!
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August 2023 by Monica Mallory
TLE closes at 4pm today . Website states 7pm. Update hours appropriately
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August 2023 by Jas P
Quick and easy
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March 2023 by John Leno
Very good tire service and polite staff. Had an appointment early in the morning they got me right in and out within 45 mins! Excellent work, definitely recommend.
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January 2023 by Melissa O
Understaffed. My new tires weren’t balanced correctly. Went back, still not balanced. Managers are gruff/rude. No one answers the phone. Can’t even get back in to have my tires properly balanced. Now I have to pay to go somewhere else. Walmart should close this shop. Can’t staff it, close it.
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September 2022 by Dick Ball
Horrible experience here they took my key fob and took the battery out one of the guys there stole it.They told me a hour to get my oil change and tires on did the oil change after a hour then said it’s gonna be 2 more hours for tires.I will never get anything done here again.
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April 2022 by Thom Moss
Cheap but I wish they spoke English
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March 2022 by Anime Anime
Horrible experience here they took my key fob and took the battery out one of the guys there stole it.They told me a hour to get my oil change and tires on did the oil change after a hour then said it’s gonna be 2 more hours for tires.I will never get anything done here again.
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November 2021 by RICK DELORETO
Went in told them what I wanted done, did not try to sell me on work I should have done to go along with what I having done.No waiting,no problem.
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June 2021 by Kenny
Just went in asking a few questions nice store
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June 2020 by Nopbot Nopbot (Nopbot)
You're kidding me right? I go there and the guy behind the counter just nods his head at me. I ask him to swap out snow tires. He just shakes his head no. I ask him why not and he tells me they're closed. I tell him that they're open over another hour with no vehicle in the bay or parking lot. He tell me "nah we're closed".Another family members wheel almost came off their vehicle when they went there a couple weeks ago.Avoid this place at all cost.
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December 2019 by Nopbot Nopbot
You're kidding me right? I go there and the guy behind the counter just nods his head at me. I ask him to swap out snow tires. He just shakes his head no. I ask him why not and he tells me they're closed. I tell him that they're open over another hour with no vehicle in the bay or parking lot. He tell me "nah we're closed".