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March 2024 by Adam Mumma
As rigid and unhelpful a staff as there’s ever been. Save your time and frustration and go to Rexford.
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January 2024 by M T
Awful! This location is useless. Totally confusing staff. A clear language barrier was going on with several customers as well. Use another branch and save time.
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December 2022 by Lindsay Ruth
i stopped in after work today (12/20/22) to mail a package and i was in and out within 5 minutes. the female attendant was incredibly nice and made my experience smooth & quick. thank you again!
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December 2022 by C B
Our mail doesn't come on saturdays anymore. The mail lady pretends to have delivered them but doesn't deliver them until it's convenient for her. There was a period of time my neighbors in the apt building and I didn't get our mail for 4 mailing days. I've noticed that she doesn't bother to deliver them in saturdays ever, now. She doesn't know that some of us get Informed Delivery which tells us what mail pieces we are supposed to receive that day, and we get a photo of it too. One of my neighbors called the post office and happened to get our mail lady on the phone and the woman lied and said that sometimes you'll get a picture and it doesn't get delivered till 3 days later. That's never happened in 10 years that I have informed delivery.
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December 2022 by Danny Keenan
I don't know what the problem is with this Post Master but it seems we only see our postman once or twice a week and when we do it's like a bulk mail, if my bills come on time my payments will be on-time hint hint Mr Postmaster
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October 2022 by Darcy Zink
Walked in, two women working. I approached the open window with an international package. She's says, oh no you have to wait for the other woman my computer only allows one international package daily.... really? I wait at the other window behind a international package. The postal employee finishes and says oh no my computer stopped working. They both look at me and say you'll have to wait a long time. The woman before me moves to the next line and the process begins all over. I walk out. What a joke.
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October 2022 by Kim Heintz
Awful. They drop packages, clearly marked "fragile, over my 3' high front gate onto my walk because they refuse to open my gate. Evidently, they have concerns about a dog that MIGHT BE hiding in our 10x15' front yard. I don't have a dog. I've told them, I don't have a dog. This is after TEN YEARS, never a problem. Suddenly, my imaginary dog is a problem. I've had to pick up my mail for three weeks now until a "safety inspector" comes out to confirm it's safe for the carriers. My fence is slatted and 3' high. Supervisor, Karen, completely uncooperative and useless.
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August 2022 by Michele Koester
We did not receive mail for 3 days last week. I called and was told carriers were out sick with Covid. I was told mail did go late one day and the rest was going that day. When dealing with this post office we had no reason to believe that. It’s kind of impossible for most of my immediate neighbors to all not have mail needing delivering during this time. We are sympathetic to Covid and staffing issues but this is the US mail. People are waiting for a multitude of things…meds, checks, college info…the list is endless. What are we supposed to do when u post nowhere that this is happening? Why do we never take this post office at their word? Because they never ever acknowledge wrong doing or blame when they are to blame. I stopped using their window services years ago because of the incredible rudeness. Don’t know if that’s improved but be prepared that they are very frustrating to deal with.
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April 2022 by raziel
Was expecting a package Monday march 28 2022 I wasn’t home so they left a note I 1st attempt I was home the next t day she didn’t bring my package? Which makes no sense bc they are supposed to try 2 times she tells me sign the note and wheel bring it 3days later now ! And I do I get home the notes gone and she didn’t leave my package I can’t believe how unprofessional they are
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October 2021 by Ken Day
This office absolutely ridiculous. I had two packages delivered today. The mail lady came to the front door to drop off the packages and spoke to a member of my family. There should have been a third package delivered that was out for delivery according to the USPS tracking. Shortly after she left the the package was marked undeliverable with no access to the address. She was at my front door!!! This happens all the time here. If I was this incompetent at my job I'd be fired. This is the boiler plate excuse for a botched on time delivery they give Amazon so they don't get dinged for late delivery. I'm just so discussted they deserve all the bad press they get.
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January 2021 by jeff arnow
A good post office. Be proud their is always some one that say mean things. You have a great team.
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January 2021 by Beth Stannard Stasiak
It's Christmas Eve and my child's gift was supposed to be delivered yesterday. It got pushed to today. No problem. But the package never came and when I tracked it the website said they tried to deliver at 6:45 p.m. My daughter and I were home and close to the door that whole time. I called the 800 number that Amazon provided for USPS and got a recorded message saying they can't advise about local post offices. Very disappointed.
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December 2020 by Mark Turnbull
Heard lot's of news about postal services but we have seen no change in our service...delivery maybe later in the day sometimes, no big deal. Postal carriers always very polite!
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April 2020 by lori Sheward
I find this Post Office easier to mail packages. The Scotia post office doesn't have a very good selection of boxes?I need large boxes to mail gits to my Granddaughters. I like the set up of this office. Everyone is very nice & helpful.
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December 2019 by Keith Kalinowski
I ship and receive a lot of live goods for my business. These folks at the Glenville location always do there best to help me out. I really appreciate it!
