Tried to get a mortgage with this bank. Consistently took hours or days to respond to emails or calls due to constantly being “out on meetings”. Tried for 2 weeks before giving up and going to another bank.
November 2023
Very slow. not good service, would not advise banking with them
August 2023
The worst of all the Trustco banks. They always hard time you about getting your money. They act like you are a criminal for making a withdrawal. Go to the countless others in the area. Save yourself the hassle and 30 minutes it takes to just get your money.