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October 2023 by A B.
I had an amazing experience with Towne TV this week. Mickey(the owner) was responsive to my inquiry and offered solutions within the hour. Kevin proceeded to stay in contact with me throughout the day until he resolved my issue. This awesome service was all done without leading me prematurely into the sale of a new product. I will be purchasing from Towne based on their service, but I am now aware that their prices are competive with any other big box pricing out there. Thank You!!
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September 2023 by Alexander Plastini
We recently moved into a new house. The previous owners noted that Towne TV did an extensive and elaborate surround-sound install at our house, but from day one being here, I could not seem to get the surround sound working.I called Towne TV and was told that somebody could come over to help same day.Dyson (spelling?) and Corbin came out a few hours later, and had the system working within 20 minutes. It was a simple fiber optic cord that was needed, and boom, everything worked. They were super friendly, professional, and efficient. They even recommended and effected an alternative mounting method for the TV, so that it was mounted into studs, not just Sheetrock.A sincere thank you to all those involved in Towne TV. I would surely recommend them to anybody.
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May 2023 by Chuck Salvato
Went to store for FedEx services. No wait! Person doing the shipping was better trained then others places
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April 2023 by Tammy Pangman
Working with everyone at Towne TV was a pleasure. The process to purchasing a tv for our home couldn’t have gone easier. I highly recommend Towne TV.
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April 2023 by chris guido
Can't recommend Towne tv! My mother had a warranty and asked the owner to call the manufacturer to see when it expired re returned and said " here's the number " that was the last time anyone in my family purchased anything from Towne . I thought of posting cause my family just seen a commercial and it reminded her of how terrible she was treated. Edit review for owner to provide clarification. First of all, you never spoke to me you dealt with my mother . She purchased a refrigerator and the compressor broke . It was many years ago and she seen a commercial of Towne and it brought back terrible memories of how she was treated. I just so happened to be at her house and decided to post on her behalf . I do not care if you been in business one month or 100 years she was treated like a trash bag and will always remember it . Prior to "here's the number " incident she was a valued Towne customer buying many big ticket items going back to the 1980's
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March 2023 by Ray F
I recently wanted to replace my old Sony 4k for a newer model. I research so many and was near Best Buy so I stopped in. They were attentive up to a point. I got all the way to checking out and because I used a check to pay they said that I was scamming them. While ridding home it dawned on me to stop at Towne TV. The owner greeted me and went through the choices with me. I told him what happened and he showed me that the TV they were trying to sell me was older and almost out of date. So Best Buy is a scam. I bought my new TV and took it home. I had some minor setup issues but one of the techs there came to my house and corrected the issues. I couldn't be happier with my purchase. Don't go anywhere else. Stop at Towne TV for the best price, best service and all around best experience. I am going back today to buy another TV.
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January 2023 by Douglas Eaton
Staff are friendly, helpful and wiling to share their experience.Large selection of TVs on display.Towne is a dealer for some of the best high quality receivers and loudspeakers in the business, with brands such as Sony, Pioneer, Denon, Klipsch and Paradigm.They are happy to order items, if not in stock.
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December 2022 by Marco Alexandre Jr.
Towne TV has been servicing and selling the best in audio and video in Rotterdam for some time. I was pleased at my last visit at the beautiful showroom as well as expert service.
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November 2022 by Frances L.
Second time in four years we have benefitted from the expertise and good service provided by this company. From the consult appointment of KC to installation, we are pleased with the excellent customer service. Initially, KC made a visit to consult on our needs. No charge for home visit! He listened and answered our questions. He prepared an estimate that was emailed to us. We approved and paid a deposit. Shortly, after an appointment for installation was set up. The plan-- *Install a new 55" Samsung TV mounted on brick wall above our fireplace. A sound bar was attached to the bottom of the TV. It will improve sound in the large family room with a vaulted ceiling. *Move the 46" Samsung TV we bought from Towne four years ago to another room, the office sitting area. It was mounted on a wall. Service men were efficient and professional. (They removed shoes in the house.) They checked with us about details including appropriate placement. After installation, an informative clear explanation of the remote settings for the tv and for the sound bar were given. They cleaned up. We highly recommend this family owned local business.
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August 2022 by Janette Thompson
Clerk was very helpful and took the time to understand my needs for the audio equipment I was interested in.
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January 2022 by Gabby K.
Met with all the big three companies for our new house & getting set up with TVs, theater room, gym sound and surroundsound outdoor speakers etc. etc.. All my neighbors told me to start with TOWNE TV and I wish I did. Wasted a lot of precious time getting quotes from other companies. Jevaughn was great- listened to our needs told us what we should consider - didn't try to over sell and followed up after the service, just a great experience all around! We love our system! Recommend this place highly. Ask to see Jevaughn:)
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January 2022 by Fred Roosevelt
Clear explanation of the proposal, and great service from their very knowledgeable technician. Explained the operation of the new equipment clearly and was able to answer all questions.
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November 2021 by Matthew Ma
This is a review for my purchase a few years ago. It's a privately owned store with focus on TV, but they offer the same price as big box stores. The exact model I was looking for was in stock that day, I loaded up to my SUV and enjoyed a brand new TV 1 hour later.
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November 2021 by Malini Correa
This is actually C Hyde. I was 100% satisfied with the service I received from the whole team at Towne TV. They were responsive, friendly, knowledgeable and honest about what items I needed to buy and which could wait (no "upselling"). That was a real relief and pleasure. Next time I need help with audio/video, I will call on them.
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October 2021 by Diane Bristol
Went to town etc to buy our tv. This was our second purchase. So pleased with service and salesman Jevaughan Joseph was a delight to work with. Experience is so much better than going to box stores. Thank you!
