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February 2024 by Ashley D
Not a client but my 14 year old cat was at the end of his life and I was calling around to places local to me that might help him pass on peacefully. Going to the vet was stressful enough for him so I was looking for something in my hometown. I left a voicemail but never got a return call….i guess it shouldn’t have shocked me because when I tried to call to get him an appointment in November because he seemed off I also never received a call back after leaving a voicemail. maybe it’s because I’m not a client but I would have at least expected someone to reach out to say hey we can’t help you . Saying this as someone who works in customer relations and has also worked in the vet med field. Luckily another local vet was able to fit me in and ease his suffering.
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February 2024 by North Infamous
Uneducated, veterinarian, I believe Dr. Anna got her degree at home on a computer where someone else was answering the questions for her. This so called vet tried to treat a skin bacterial ringworm parasites with allergy meds
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January 2024 by David Newcomb
Exspensive but good
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January 2024 by David L Harris (BIGDAWG)
Doug has his first appointment next weekAll my dogs have gone Hare in the past
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January 2024 by Heather Weinhold
Wonderful vet hospital with a very caring staff. Would highly recommend to anyone. I followed the staff over the years due to their wonderful and dedicated service.
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November 2023 by Cindy Brennan
The office promptly called me, when they had a cancellation. I brought my 9 week old kitten in for her initial visit. I'm very impressed with the skill and attention given by Megan (Vet Tech). She made me, and Sweety-pie, feel very comfortable. Thank you, Megan!
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October 2023 by Jessica Holmes
Molly at front desk has always been helpful to me. Their doctor is also nice. Shelby and Mushy like it.
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October 2023 by Lisa Ward
We have been with Rotterdam Vet for many years. The staff is friendly and accommodating. The doctors are knowledgeable and answer all my questions. They are truly animal lovers and take great care of my dogs.
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September 2023 by Brenda Attanasio
This place will rob you!!! Period! They charged me additional testing even though the previous tests showed it was not necessary. Then tried to charge me again for additional fees that were not warranted. When I called them out on what they were doing they threw me out of their practice while my cat had a urine blockage. Which is deadly. I found another vet immediately and they got me right in. NEVER TAKE YOUR ANIMAL HERE AND CHECK YOUR BILLS PEOPLE!!! And there counter staff is as rude as possible.. POOR SERVICE!!!! As for facts, I have the proof in writing with the medical records.
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September 2023 by Corey Markus
Refused to vaccinate my cat within the time frame I needed him vaccinated in completely screwing me over.I spoke with someone over the phone they have Proceeded to retaliate against me for leaving a bad review by marking my cat as inactive. I have spent substantial sums of money on there business on my other cat. I will be taking my business elsewhere because that is what they wanted
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September 2023 by Yvonne Riccobono
They're a good vet . I do like them but they are expensive. I go to them because they're a round the corner from me and my cat doesn't like the car and I can't stand her crying it gets louder and louder is all full .she gets good care there I like that they take good care of her and my other cat as well.
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August 2023 by Wendy Ernst
Great! My dog loves the place. Knows his way in. Drags me into the vets office. They have been taking care on my Gucci since he was a puppy.
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August 2023 by Jessica Smith
Thank you so much to all of the staff at Rotterdam Veterinary Hospital for the excellent customer service and extraordinary medical care my cat received! I cannot express just how grateful I am to this vet office. They went above and beyond to help me. They took my cat for a same day emergency visit, even though I was not currently a client. My 2 year old cat had a urinary blockage (which requires urgent vet care within 24 hours or death can occur) and my usual vet office refused to treat my cat that day because they were too booked, even though they knew how urgent it was and it was only 9:00 a.m. when I called. I had been a long time client there with several pets that we had spent thousands upon thousands of dollars on there over the years, yet they told me I would have to take him to the emergency vet in Latham instead (where they charge over $3000 up front to treat a cat urinary blockage and to keep them there catheterized for 2 days). I had already spent a ton of money at the emergency place a week prior because of my cat having the same issue on a Friday night after my vets normal hours…this was his second blockage in a week. My usual vet’s office didn’t care that I had already spent so much at the emergency vet and still refused to treat him, even though it was during their normal office hours. I was devastated and terrified that my cat would die, but was not prepared to lay out thousands more dollars in the same week to the emergency vet, so I started calling other local vet offices hoping that someone would help me. Rotterdam Veterinary Hospital was my second call. The receptionist that took my call was so friendly and sympathetic listening to my story. She said they were also very booked, but that she would try speaking to the vet. She put me on hold and when she came back on, she told me to bring my cat in and they would treat him. He had to stay for 3 nights to get proper treatment and it was still way less money than the emergency vet. The care he received here was top notch and everyone I spoke with for updates was very kind and understanding. He is home now recovering, thank goodness! Thank you again to all of the wonderful staff…we will definitely be back for routine care!
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June 2023 by Brian Munro
If you are looking for a Vet then try a different location. Very unfriendly women at the front desk. I feel like they don’t care and are actually rude in person and on the phone. They do nothing to help you understand what is happening with your pet’s health. I have been back and forth with with this vet for months now. It is very expensive and I feel like a lot of it is unnecessary. They just want the money. Unfortunately I am kind of stuck with them at the moment because it is so close to our house and we would have to wait too long for an appointment at other locations when our pet is in need of care now. Please take my advice and don’t start taking your pet here. You will regret it like I do.
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June 2023 by Jared Duffy
The RVH has been very helpful. They have cared for multiple dogs rescued by the Trina and Friends K9 Rescue team.
