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“A solid post office. This is a good, honest post office in my experience. I have lived upstate for a while and I feel fortunate that this is my local post office because if your local one is bad it can really be the bane of one's existence regardless of how nice a place you live.I would also like to mention that the staff here are wonderful and will go out of their way to be of assistance to you which has not gone unappreciated by me. Jacob, Maddie, and Justin (new carrier) have all gone above and beyond in assisting me during a difficult time (being temporarily displaced from my apt due to construction then being moved back) and I had to mention them.Thanks so much to Jacob in particular for going out of his way to locate, scan and hand me my mail shortly after closing one rainy, stressful day when my mail was being held... the kind of customer service you don't often get.Thank you Heritage Station for hiring friendly and high quality staff.”
“One of the most knowledgeable professional courteous and friendly and especially best run PO that I have seen in my life thanks to people like: Erica, Scott, Andrew, Cindy, and many more
Thank you ! Jacob you were knowledgeable professional courteous and most of all Patient! I thank you for all your help and time
Everybody that I met here if you give them a chance would be willing and able to help you with a smile on their face?”
“Polite, efficient staff and great selection of stamps, greeting cards, boxes, packing tape and bubble packages that many post offices don't stock anymore. Spacious and well organized. Great experience. Thank you-- dealing with the public across a counter is not pleasant. Nice to find a good post office branch.”
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“I love this post office. Employees are great and they will explainto to you everything. Front doors are open 24/7 and you can do self service after hours with machine they have in the hall. I move my PO Box from Colonie mall to Niskayuna, Schenectady County and I'm very happy I did that. Thank you for your service. Keep up doing outstanding job.”