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May 2024 by Camilla Cook
Great experience. No pressure. I will continue to shop here and recommend them highly.
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May 2024 by Cheri Jamison
I bought a beautiful couch from the Outlet at a very reasonable price. There was no pressure from the sales people.
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May 2024 by s green
I bought a lift recliner 4 years ago and bought the extended warranty on it.It broke but, between them and their warranty company I had to add some money but, my recliner is being replaced with a better model.They were courteous, and very accommodating.I will definitely bring all my furniture business to them.
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May 2024 by Angela Hernandez
Great Customer Service, Laurie was very helpful & got an immediate delivery both times we purchased with her!
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May 2024 by George Wheeler (Wheelercub)
I really had a wonderful experience working with Dave at the Schenectady Old Brick Furniture store. He was way more attentive, personable, and knowledgeable than the person we worked with at Raymore & Flannagan the day before. My partner didn't like the vibe of R&F so much, because it felt like we were being rushed into a used car sales pitch, that he decided to skip the trip to Old Brick the following day. In truth, Old Brick was the polar opposite experience, and Dave gave me the breathing room I needed to make an informed decision about my new mattress.Upon entering Old Brick, Dave introduced himself and told me that I could browse and test the mattresses on my own. He also said that he'd be nearby if I needed help and then checked in with me after a couple mins. He asked if I'd like to try this mattress technology thing, to which I said, "oooo -- you had me at technology", and he walked me over. I laid down on a bed with a TV facing downward as he started the program. It scanned my sleep position with these rollers under my back, then it had me lay on my side. When the scan was complete, it knew that I was a "Blue dot" semi-firm mattress sleeper. And being I usually prefer semi-firm mattresses, I was impressed.Then Dave walked me through a variety of "blue dot" mattresses and had me test them. He commented on whether he felt any particular mattress looked comfortable or not. I think I tested every blue mattress there, but with his guidance I settled on an Old Brick hybrid mattress. It borrows a number of incredible features from other mattresses such as cooling gel, a large number of springs, several layers of memory foam, etc, but for less than half the price of the major brands. It was delivered the following day, and the delivery guys took the old mattress away for me.Overall, the experience of picking a mattress out was very pleasant and informative with Old Brick. Dave guided me through the various options, explained the features in layman's terms, and I didn't feel pressured. I'm very impressed with this business and we both absolutely LOVE our new mattress!
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May 2024 by Pam Allen
Kevin was incredible. He found the perfect accent material for the pillows for my new couch. It was a tough task because my rug is very busy-the fabric he found bought everything together. My choice was much less appealing. I’ve been shopping at Old Brick for 25 years and have always had great experiences-the sales people are helpful but never pushy. And the furniture is top quality.
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May 2024 by Towan hamlin
Great associates with a huge variety and good prices.
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May 2024 by Jean LaClair
Kevin did a great job helping me select a bed. I had put off buying a new bed because I was concerned I wouldn't find one that suited me, but Old Brick had the technology to help find the right bed for me. Highly recommend!
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May 2024 by pat prince
Very helpful. We stopped by the Clifton Park store. Excellent Customer service. Albany store customer service was good. Schenectady had excellent Customer service.
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May 2024 by Jean Fitzgerald
Dave was best sales person we have ever encountered. He was extremely informative and showed us several choices. He answered all our questions with knowledge of the products. We definitely will be returning to store (old brick Schenectady) for any future purchases...we looking forward to the delivery of our sofa chaise.
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May 2024 by Teresa Sendzicki
We visited the Rotterdam NY store looking for a new mattress . We are loyal customers . The sales woman Laurie was so knowledgeable and helpful in guiding us to find the correct mattress we were looking for. It will be delivered this Friday. Very happy again with Old Brick?
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May 2024 by Joanne Ekstrom
Excellent service. Caring staff. Quick delivery.
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May 2024 by Tosha Grimmer
Expert guidance without hard sell tactics. We have been loyal customers for over 30 years. Our home could be an Old Brick showroom.
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May 2024 by Stephanie Sheppard
When we're ready to buy new pieces we always go to Old Brick. I refurbished my whole house after a fire 15 years ago & my daughter now has that living room set. We are still using the bedroom set ourselves. We went back this week to get some new living room furniture & we were once again very happy with the sales people (Lauren & Dave) as well as the finance guy (Peter) who were all wonderfully informative and helpful.
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May 2024 by Debbie Kohinke
Such nice people, very helpful. Buying a sofa soon soon.
