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October 2023 by Susan Kollar
These guys are great - reasonably priced, friendly, and knowledgeable. As a woman, it's one place I can go to and not feel taken advantage of. I've been taking my cars there for over 5 years. The staff in the store are also friendly and helpful. I fully recommend this business.
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June 2023 by Nick Brown
Incredible service that is honest and fair and the people who run the shop are very nice, they did my brakes and some other maintenance and I was extremely happy with the service, communication level was amazing and they were fast. They have earned 100% of my future businessServices: General repairs & maintenance
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April 2023 by Jeremy Ostrander
I am thoroughly impressed with Nott Street auto repair. I've taken my vehicle there a few times. The most recent visit was for my vehicle miss fire. I had to take it back on Friday due to the problem continuing. The shop was unexpectedly closed that day, so I was going to have to wait until Monday. Oh well, I thought. They surprised me by coming in before a long weekend vacation, just to repair my vehicle. I was very impressed by their work ethic. I will never take my vehicle anywhere else.Services: Engine repair
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March 2023 by Dan Venning
I've been going to Nott Street Auto since 2017 and Henry is far and away the best mechanic I've ever encountered. He's honest, prompt, clear, expert, and reasonably prices everything. The only challenge is that because of this, he's often booked well in advance and so you need to call a few days early to see if he has availability. Also be aware that Henry does maintenance, not cosmetic repairs (I learned this after a minor collision).Services: Tires
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February 2023 by Dan V.
I've been going to Nott Street Auto since 2017 and Henry is far and away the best mechanic I've ever encountered. He's honest, prompt, clear, expert, and reasonably prices everything. The only challenge is that because of this, he's often booked well in advance and so you need to call a few days early to see if he has availability. Also be aware that Henry does maintenance, not cosmetic repairs (I learned this after a minor collision).
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January 2023 by Christine Bernard
We have been taking our cars here for years. They are always pleasant and professional, but most importantly HONEST! As a woman, I appreciate that they never "talk down" to me.I cannot recommend Nott Street Auto ENOUGH!!Services: General repairs & maintenance
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December 2022 by Cheryl Monti
I've been with Nott St. Auto, (Jim and Hank) for over 20 years and counting. How do you place a value on honestly, integrity and knowledgeable skills. They don't sell you things you don't need but look to earn your loyalty and trust.
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December 2022 by Grace L.
if I could give it 0 stars I would. this morning my car was hit and I pulled over and in to this station. it was a hit and run leaving my tire flat. luckily for me the only silver lining in this was I am a very small woman but I have changed my tire before. I initially looked around but the shop seemed to be closed. I knew I needed a new tire and figured an auto body shop would be my silver lining. I was wrong. the place seemed to be closed. so I took a breath very shaken and just made the calls I needed and then began to set up to change my tire. once my equally as small (get strong as hell) sister showed up the man from the shop appeared. at first I thought how kind of him to check. wrong. he yelled at me told me to get off his property and to change my tire in traffic. he said I don't want to be an ass but you're not capable of changing this tire. so get off my property. the car couldn't even really move. I was hoping to not have it towed. but trying to assess it. he got in my face and when I burst into tears from anger he backed off. I ended up having my car towed to a good auto body shop. they were much kinder. don't support this man.
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November 2022 by Justin A
Rude employee making snotty remarks. Sat in the parking lot for two minutes waiting for my uncle to drop his vehicle off to get serviced and someone came out and bashed on me for "taking up the whole space" but was only there for no longer than 2 minutes...just unprofessional behavior all around.
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October 2022 by Saul Newman
Fixed the problem. Reasonable rate.
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March 2022 by Jay Matthiessen
I've taken 2 vehicles in so far, 2 or 3 times each - based on my brother's recommendation. Prices have been around industry standard, which is ok. What I like is they've identified the issues and fixed them without pushing anything extra. They use Napa for parts which I feel are usually much better than what the other retail parts stores offer. (Eg, Napa oil filters are made by WIX, A HREAT PRODUCT). More pricey but worth the investment. And especially important, the work has been done when they said it would. National muffler and brake shops have corporate pressure to sell you up, over load theIR mechanics so work gets big delays, and even charge for work that doesn't get done at all, or done wrong. They might have good employees but that. Corporate pressure means more risk. At Nott St they've identified issues and advised it's beyond their skill set, or that they don't have time right away, if that's the case. Being local means no pressure from above, which so far has meant a good, accurate experience, and I've been pleased with the cars' performance, handling, quiet, etc when they are done.Services: General repairs & maintenance
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February 2022 by Samantha V.
Let me start off with my story! Adirondack's on Central Ave "Supposedly" fixed put new brakes on my 2016 Jeep Patriot. However shortly after there was a squealing sound coming from my rear. Numerous occasions i had called Adirondack's to check the issue. All they kept doing was cleaning the brakes and saying " The brake pads were too thick and i needed to drive until it's past a certain point"... Long story short- My drums and shoes were destroyed due to overtightening. First place i called was Nott St Auto Service for a second opinion and thank god i did. Henry found that there were no brake pads, brake grease and that my drums had bad scoring and uneven friction. If i didn't get my second opinion i could have gotten into an accident or even worse my wheel barring would have been effected and more work would have been needed. Henry fixed my drums, shoes and brakes and the noise is no longer there. By far the best experience! They have gained my respect and a new customer. Adirondack has lost my service and those of my family now.
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January 2022 by Kim Thorin
Henry is the best. As a n9m car expert, I can always trust what he tells me. Never runs up my bill. Super friendly, reliable and honest. Thank you so much !Service: Brakes
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March 2021 by Jackie L.
Hank and crew are so reliable and fair. It's very hard to find an auto mechanic that you can trust especially being a woman. I trust Hank 100%. If you're looking for auto mechanic I highly recommend Nott Street auto. Give them a try.
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March 2021 by Joe Struffolino
Went in for heat problems and when I picked it up the gentleman said the hose clamp was bad they replaced it. I went back a few days later the overflow cap was off and low on fluid he topped it off,it apparently has a small leak somewhere. Called him up a few days later and told him still the same problems heat is on and off also half the vents are blowing hot air and the other half blowing cold air which told me something must have happened during the repair and he said it may now need a heater core it could be plugged as it looked like somebody put in some sealer in the radiator and that's what's plugging it. I told him the Jeep has never been worked on other than the dealer for routine maintenance and they did not do any radiator work sounds like they did something wrong that's why it needed more antifreeze and put sealer in it and now I may need a heater core. I bought the Jeep brand new it has never been serviced at any garage other than the dealer and I happen to go to this garage as I was recommended by a friend never again I am so upset with this garage they ruined a perfectly good vehicle. To all you young Union College people be careful.Service: General repairs & maintenance
