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February 2024 by Ernest Small
James was easy to work with and willing to meet us at either location to show us options. Great selection and options. Highly recommend.
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February 2024 by Jay Barclay
Great price and great service from Marcella's! The installation team went above and beyond to make sure that our new wall oven was installed properly! Thanks!!
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February 2024 by Lon Walker
Buyer beware: They sell many items that are not in stock and are not even on the inventory at their Long Island distribution center! Shall we say bait and switch? And I had to actually go to the store to find out what was up with my order - never called me. After the runaround and excuses, I just cancelled it!
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February 2024 by Etasha Trotter
Great appliances to choose from great customer service
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February 2024 by Jaime Welch
Jonathan was absolutely amazing to work with. 10/10 would recommend him and Marcella’s.
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February 2024 by bonnie wood
Disappointed that my recently purchased speedqueen washer overflows with each use- this appears to be a problem with this manufacturer. Each use requires mopping up my hardwood floor, therefore I cannot use the machine unless I can be available to mop up at the end of each cycle. I have called Marcella’s two times to request that they address this problem but have not yet heard back from them.
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February 2024 by Michael Flynn
Excellent customer service , coupled with competitive pricing wins my business.
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February 2024 by Cheryl Lennig
After checking out seemingly EVERY appliance business in the area, I went with Marcella’s because of their friendly staff, great warranty terms and the fact that they had in-house delivery/installation people. It proved to be a great choice because the installers of my ovens had to deal with a few quirks of the cabinet and did a fine job. They even pointed out a dent that I didn’t notice and Marcella’s immediately ordered a replacement door (though I am still waiting for it to come).
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February 2024 by Eri On (Erion)
Great people, always professional and go out their way to satisfy our needs of appliances.
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January 2024 by Mary Beth Brown
Marcellas’s had a great selection and it was easy to decide and order. Delivery and install was wonderful. Professional and polite.
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January 2024 by Terry Farrigan-Sinicropi
While traveling, we were able to order our new GE Sapphire washer and dryer over the phone with Andrews help. He walked us through the pros of the different models we asked about, walked us theough the ordering and delivery process and followed up once the transaction was completed. I would highly recommend Marcella's and their staff. They made the process easy, their pricing was competitive and their service was exceptional. 5 ⭐️⭐️⭐️⭐️⭐️'s all the way!
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January 2024 by Larry Grimm
We had a wonderful experience shopping at Marcella’s Appliance Center for our new kitchen stove, dishwasher, and microwave. Our sales consultant, Ryan, was excellent and very helpful. He was knowledgeable about each of the appliances that we were considering and explained in detail the advantages and differences of each model. Ryan’s suggestions and advice made our selection process much easier and more effective. He made every effort to meet and exceed all our requests for the delivery and returned calls almost immediately if we had any questions. It was a pleasure to work with Ryan from start to finish,The Marcella installers were very professional and highly-skilled throughout the entire delivery process. Joe, Nick, and Brandon removed the old appliance and installed the new ones, making sure all operated properly. Joe took time to explain all operating aspects of the new range. Nick explained the unique features of the new dishwasher. We really appreciated how neat and clean our kitchen was after their installations and that the installers took time to explain not only the installation process but also how to use each appliance.We highly recommend Marcella’s Appliance Center for any appliance purchase.
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January 2024 by James McNierney
The whole experience was simply amazing. The staff at the store was very personable and helpful in helping me to pick out the right dishwasher.. The delivery/installation was perfect. No issues. Everyone I encountered was professional and courteous.
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January 2024 by Randy
Good prices, no pressure on upsell, and good timing on followthrough. No complaints here
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January 2024 by Tom B
Great customer service. Our installer Frank was very professional. Very competitive prices.