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June 2024 by Ranjeet Singh
The assistant manager Joel was very unprofessional.
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June 2024 by Kate Michener
I just love how organized these stores are and clean. Males it easier to purchase what you need and see what you want!
Always leave with new ideas. The staff is usually very helpful also.
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June 2024 by Eric Roman
Had a problem during self checkout with a barcode not scanning, and the employee working there quickly figured out how to move things along for my purchase, which was greatly appreciated since I was in a rush at the time. The barcode was not in the system for whatever reason was the issue but that did not stop them from finding another way to help me make the purchase. Good experience for me today.
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June 2024 by Scott Reilly
Awful store you’re better off driving to the glenville one and avoiding this one they pick up the phone and hang up on you.
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June 2024 by April Simonson
Awesome staff & awesome inventory as well… I wish I could give 100 stars….. love the Schenectady location the best….
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June 2024 by Don Trojak
So far dealing with them has been good...hope it stays that way
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June 2024 by Robert Homan
Awful experience with a delivery. Placed an order before 2PM on Monday to be delivered next day. Order did not show up next day. I called and was told the delivery was just never picked up. I wanted a refund for the next day deliver since I didn't actually get it next day. Attempting to get that refund has been such a headache. I called about 17 different times with more than half of those just getting hung up on. When I did get a manager in some of the those occasions I was given conflicting responses and ultimately I now have to attempt to call corporate as I feel that is the only way I won't get scammed for a service that I never received. Something that should of been simple was turned into an absolute circus.
UPDATE: Called corporate and had the issue resolved and the delivery fee refunded in a grand total of 15 minutes. My advice, if you need a refund or help that involves more than just excuses or being hung up on then just call corporate instead. Would of saved a ton of time and a headache by just doing that.
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June 2024 by Norman Satterlee
I can’t believe that Lowes even has cash registers . They don’t have anyone working them. They have self checkout and one assistant watching everyone. I will never shop there again. Wonder if I will get an invite to the Christmas party.
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May 2024 by Ilene Cromer (Ilene)
Friendly and helpful
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May 2024 by V Luci
Great staff, very knowledgeable and helpful. ?
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May 2024 by Debra J. Harper
I was looking forward to seeing their garden center. It was closed by the time I got there. Usually they have a good selection this time of year. If you want something specific, you might have to ask. But don't get your hopes up.
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April 2024 by S Moore
This stores definitely has everything you want/need for all your home repairs/upgrades. The only issue I have is you can never find anyone when you need help. I did have some great help at the Niskayuna store. Shout out to Laura & Jayden in the flooring dept for the exceptional service they provided me. They were both helpful. Thank you guys for ordering my 20 boxes of flooring.
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April 2024 by Jake
We got a great deal on a Whirlpool washer because the cheapest washer was not in stock, but in order to get it at the lowest price, we had to apply for their store card. The new washer is awesome, much better than expected.
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March 2024 by DJ/MC Sari Sparks Medick
Its a shame that everything is automated and that people can not assist with the simplest of tasks like making keys. I will not be going back. I'll just go to home Depot.
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February 2024 by Jared Schworm
What is going on with all the dead house plants at this location? With all the people who work here, no one thinks that may be a good idea to give them some water? I’m sure it would only take 10 minutes a week…it’s been like this for months. I should have taken pictures it’s bad.
