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November 2023 by Jessica Noble
I always have great customer service here and travel farther than necessary to use this particular location. Dustin Rose is professional and a pleasure to work with.
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October 2023 by Andrew Flood
Went in to have START button and door handle repaired. Overwhelmed at the price quoted of $440 to repair both. They noticed the air bag light on as well, but said there would be an ADDITIONAL charge just to hook it up to computer to find out why the light was on - then more to have that repaired. Ridiculous to charge another diagnostic fee when you're already charging me $440, so that was not done. Not going back unless absolutely have to.
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October 2023 by Lynn Sipperly
I am very pleased with my visit to Lia Nissan and purchase of my new Rogue. The sales person was polite, informed, knowledgeable of the product and Lia process for commensing the sale. The auto was in stock and available to inspect and drive. The completion of the paperwork for the sale was organized and swift. Review of the vehicle features at delivery was comprehensive and clear.
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September 2023 by John Hofelich
This was the easiest experience in purchasing a vehicle I have ever had. Robert, the sales representative did an incredible job in making the purchase easy. He answered all my questions and made sure I was very satisfied with everything. I don't give 5 stars very often but this rating is deserved.
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September 2023 by Nya Mauro
I worked with Robert Challacombe and he was amazing! He helped me get exactly what I wanted at the price that I needed and was very knowledgeable and kind unlike a lot of other salesman who are typically arrogant human beings. I would recommend working with him to anyone! Thank you Robert!
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September 2023 by Krystalea Nestle
I absolutely dread car shopping. We went to Lia Nissan as our first stop to check out the Rogue’s.Sam was absolutely wonderful to work with. She was not pushy or intimidating and made us feel comfortable. They gave us what we were expecting on our trade. It really was a great experience. It’s how car shopping should be.
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September 2023 by Valerie Hutchins
Patrick was very thorough in explaining the features on the car and set everything upFor meWas very pleasant, and gave me a reasonable deal. Happy with my new vehicle. I will highly recommend him if I send someone to Nissan to purchase or lease a vehicle.
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August 2023 by Dj Kappes
Valve stem was stuck called in morning and was told to come in after 2pm got there about 3pm. Checked in and was out by 415pm. Great customer service and staff all around. Looking forward to returning
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August 2023 by Mir Ahmad Akbari
I have ordered a part online. I have been waiting more than three weeks, but haven’t receive my part yet and I called them many times they say that entire online team went for summer vacation and nobody was helping me with my refund there is only one person every time I call they says he is in Lunch break and yet I haven’t receive my refund or the Worst experience ever I had I think they are scamming people it’s a shame for Nissan
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July 2023 by Denise Liebman
I had the privilege of working with John Attanasio and the sales manager Dave. They both were very helpful and professional.
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July 2023 by Mark F
Noise in rear of a less than one year old Sentra. Service shop foreman Dustin was very efficient and caring. He exemplifies customer service.Shop manager Tim Russo runs the service department like a well oiled machine. I feel very comfortable recommending others to Lia Nissan service.
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July 2023 by Noelle Starr Laxina
I had an unfortunate car accident and my car was left totaled. I came to Lia Nissan and Robert & Tom helped me not only lease a car but also helped me get my new Nissan Sentra in the road and they also arranged to pick me up from Enterprise. I will return for maintenance appointments. I highly recommend this dealership. Pedro also explained things to me very well and I took great advice from them!
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June 2023 by Susan McAvoy
I originally met with Patrick who was very patient and informative I was interested in 2 vehicles one new sentra sr and a 2 yo altima...wanted to think about it overnight. Made an apppointment to return the next afternoon, when I arrived, Patrick had been called away to pick up a sick child from school, so Tom, sales Mgr picked up and informed me that the sentra had been sold that morning and was willing to offer me options which were well thought out based on my interests and price point. Patrick returned and I purchased one of the options that Tom suggested. I picked up the car the next morning. It was a smooth experience with those two men and I absolutely love the car!! Thank you, again.
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April 2023 by Claudine Caputo
I had a great car buying experience with Lia Nissan in Colonie. Tom, the Sales Manager, is awesome!! He was very patient, thorough and worked every avenue to get me into my new vehicle. Also, he was very honest about vehicle pricing, which made me feel very comfortable, that I was not being taken advantage of like other dealerships try to do. Deon, the Sales Associate, was also awesome!! He was very polite, respectful and bent over backwards to accommodate all of my requests. This is my third car buying experience I have had with Lia Nissan in Colonie and I will continue to do business with them in the future!!Show quoted text
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April 2023 by tashie M
This is my second time getting a car through John Attanasio. He is very kind and goes out of his way to make the process easy. He handled quite a bit of the paper work and calling insurance company on my behalf to get things ready for the day I got my car. Thank you John I really appreciate your help.
