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December 2022 by Taylor Thackeray
Bought the power tool set a few weeks prior before I could even read my receipt it was snatched out of my hand by an employee.TODAY Walking out of the store and I hear “receipt i need your receipt” so I show an online PICK UP order receipt from my email and still wasn’t satisfied with that - so told the person “okay my carts outside go look” and I was replied back with “well I’m not going out there” so I walked away because I wasn’t dragging a cart back inside filled with material just because she thought I looked suspicious.All in all - I will NEVER return to this store nor will I ever do business with this place again.
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December 2022 by A-Visible. Change.
Home Depot carries good roller covers & brushes are a reasonable price we use Wooster products that are not easy to find.
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December 2022 by glo penman
Easy to find all my household repair parts and tools here. Very neat. Nothing just tossed around. Easy check out.
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December 2022 by Brett A. Scudder
One of my favorite stores where I always find what I need and very customer friendly staff to answer questions.
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November 2022 by Ernst Ford
It's always a Great Experience From My Dewalt tools to Plumbing and Heating Supplies The staff is Always Friendly and there to ask To find things
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November 2022 by Marianne Clifford
Extremely bad customer service. I called to get information on a stump grinder and spoke with on counter rep on the phone who wouldn’t give me any information on what diameter the different grinders could do. He said he didn’t know, so I asked if he could look it up or ask someone (I shouldn’t have to ask him to do something that is his job). He refused and was getting noticeably angry in the phone, so I asked to speak with someone else and he then started yelling at me on the phone. I called back, spoke with a manager to explain my experience and how she could help. She told me to call back when their regular person was there, so I did. He was the same level of help, no answers, and unhelpful. I called back again to speak with a manager and told him my experience, and this was now my 4th call trying to rent a stump grinder but needing the information on them so I know which one I need. He apologized, and said he would work on some retraining, got me tue answers, but wouldn’t offer anything for the level of trouble experienced in what should have been an easy transaction.Obviously I sent my business elsewhere, and recommend the same.
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November 2022 by Peter Foronda
Young lady kitchen designer was extremely helpful in filling my order for materials to rehab a small cottage. She was very detail oriented and made sure we had all the materials I needed.
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August 2022 by LC Gardner
I purchased the extended warranty from Schenectady Home Depot for my washer & dryer. The lint filter totally broke and the gasket also broke. I called to get them fixed and was told the warranty doesn’t cover anything except electrical. When the HUNDREDS of dollars were spent to purchase the “warranty” I was told it covered EVERYTHING! This isn’t the first time I’ve had problems with appliances from here so when I had to replace my kitchen stove I went to Lowes to get new kitchen appliances and those ones are still going strong.
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July 2022 by Pastor John Murray
Home Depot is one of my favorite go to place for repair and DIY project supplies and equipment. They have a large selection of just about anything you need. The staff are knowledgeable and helpful. I do a lot of projects where I am creating hardware pieces for unusual applications and the are really helpful. I highly recommend Home Depot to anyone.
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June 2022 by Nicole Novo
Anthony in the Schenectady paint department is knowledgeable kind helpful and goes out of his way to help. He had five things going on and had zero frustration. Home Depot is lucky to have him. Honestly best employee I’ve ever dealt with at any depot!
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July 2021 by Kim Doherty
I had a major leak under my kitchen sink when the plumbing came apart and I couldn't get it back together. I went to Home Depot in Schenectady and was helped by Tony in the plumbing department. Looking at the pictures I had taken of the plumbing, he quickly realized that whoever had installed the plumbing had put the elbow in backwards. Went back home and switched it around and no leaks at all. So good to work with someone that knows what they are talking about. Thank you so much Tony!!!
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May 2021 by Alissa Culver
I ordered fencing , post, concrete, and screws..... when it was delived the screws were missing. ( note : I was charged for them 96$ order placed may 10 ... delived may 21. )
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February 2021 by Skye Dieckmann
arturo is the most respectful and kind delivery guy ever. he has helped me every single time I've been there, and is such a polite man
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November 2020 by Tanya Seifridsberger
We waited months to get a door installed. The day it was to be installed, they didn’t have the door in the store. The next day it was to be installed, the guy had a flat tire. The next day it is to be installed, the guy is stuck at a job and can’t come. This is horrible service and will not be buying from here again.
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March 2020 by Tim Lynch
Your service was horrible. I spent over an hour on the phone. To cancel an order and try to find a new appliance(stackable washer and dryer). Instead the order was cancelled and I’ll have to wait 5-7 days to purchase something else till I’m refunded. I cannot believe the stupidity and incompetence of your staff. Tim