-
November 2023 by luciana
I would like to say that Heidi Rotter of Brass Tacs Real Estate is a consumate professional. I am completely new to the home sales process and found myself being treated with respect and integrity as Mrs. Rotter helped me navigate the ups and downs and expertly prepared my home for sale. There is no question that wasn't answered even though it may have been asked multiple times. Mrs. Rotter's first question to me pertained to what my family and I wanted and needed. I always felt included in the decision making process. I sleep incredibly well at night knowing Mrs. Rotter has the sale if our home absolutely under control without letting anything fall through the cracks. We are in excellent hands and could not ask for anything more in having our goals and dreams met.
-
August 2023 by Maria Fernandez
Heidi and her team did an amazing job for me! So easy and friendly to work with and she exceeded my expectations. She made sure that I received what my house was worth and then some. I would highly recommend hiring Heidi and Brass Tacs Reality for all of your real estate needs.
-
May 2023 by Elaheh Farahmarzi
I highly recommend Heidi Rotter, a real estate agent and the owner of Brass Tacs Real Estate, to anyone in need of a knowledgeable and dedicated agent.Heidi is an attentive, caring, smart, and an exceptional real estate agent. She goes above and beyond to help her clients find the perfect home. From the moment you meet Heidi, it is clear that she is committed to understanding your needs and preferences, and she uses that knowledge to guide you through every step of the process.One of the things I appreciate most about Heidi is her responsiveness. Whenever you have a question or concern, she is quick to respond and always has the answers needed. She is also proactive in keeping the client informed about new listings that might be a good fit for them, and she is always available to show properties that catch your eye.Heidi's expertise in the real estate industry is evident. She has a deep understanding of the local market and is able to provide valuable insights and guidance on everything from negotiating the sale price to navigating the closing process.But perhaps most importantly, Heidi truly cares about her clients. She takes the time to get to know her clients and she always has your best interest at heart. She will be your partner in the process, and will work tirelessly to help you find the home of your dreams.
-
February 2023 by Marion
We listened our house in Colonie with Heidi back in August she was away in Florida when we reached out to her to put our home on the market she was getting married in just a few days she said no worries I will get everything going for you , 2 days later photographer was at our house taking pictures and our house was on the market 2 days later with multiple offers . Heidi went above and beyond all while she was away and on vacation planning her own special day (her wedding) . Heidi is amazing
-
December 2022 by Rachel Duncan
I love Heidi! She’s got such a wonderful energy. Her passion for her clients and her industry beam through her in every conversation. If you’re looking for someone to guide you through the home buying or selling process, she’s your girl!
-
December 2022 by Evie Mechner
It was a pleasure working with Heidi to sell our house. From our first meeting, we knew from her positivity and kindness that she was a great match for us. We weren't in the area for most of the time the house was listed, and she took care of hiring cleaners and yard maintenance, which took a ton of worry off of our plates. And of course, in the end, we're very satisfied with the price she got for the sale. Thank you Heidi!
-
December 2022 by Chelsea Gelinas
Heidi was patient and caring throughout the difficult process of selling my grandmother’s home of 60+ years. For various reasons, my grandmother’s home could only be shown on a limited basis. Heidi was able to accommodate interested parties in private showings and create vision for the charming home in the minds of potential buyers. In doing this Heidi sold my grandmother’s house over list price in just a few weeks! I highly recommend Heidi for her expert guidance and professionalism.
-
October 2022 by Cathy Daniel
Heidi is a genuinely awesome friend. She works really hard to get the job done. We are so grateful to you Heidi and your team for their patience and efforts. If you're looking for a realtor who has your best interest at heart Heidi is the one . Our journey was a challenging one and she supported us through it all. Thanks to you we are proud home owners ?
-
October 2022 by Theresa Doucette
We had to sell my Mom’s home in New York (we live in another state and this was our childhood home). Kind of an emotional time for us. I can’t speak highly enough of Heidi as our real estate agent. Her professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected. She is detail oriented, honest, good with people and has a knack for getting the best price on the market. Our entire process went smoothly. If you are looking to buy or sell, Heidi is your girl!
-
October 2022 by Fred Apfel
Heidi is fantastic. She became family through the process. We had some challenging circumstances with the sale of this house and Heidi helped us at every turn. Putting in some major elbow grease to stage the house for photos and showings, our family and friends didn't recognize the place when Heidi finished (it never looked so good!!). With intimate knowledge of the Rotterdam area she was able to perfectly position the home to sell quickly and over asking! From our first phone call to well beyond closing, Heidi has remained in contact as a guide, negotiator, contractor, coordinator, friend and all around awesome person. Don't look anywhere else, she's the one, you won't regret it.
-
October 2022 by Valerie D
Heidi Rotter and Brass Tacs Realty were the ultimate in professionalism and knowledge of the market during the sale of our childhood home. Emotions ran deep with this sale and Heidi and her expertise helped us through each step of the process. She made all the right calls and necessary referrals, to assist in this process long distance. The sale was quick and above asking price, all due to Heidi’s knowledge and experience. I would recommend her and Brass Tacs to anyone buying or selling.
-
June 2022 by Carrie Lewis
I just sold my home with Brass Tacks that I have lived in for 35 years & raised 5 children. It was a very emotional decision for me. But Heidi was so kind, understanding & supportive and made the process so easy. She is so knowledgeable of all things real estate & never made me feel like I was a bother, no matter how many times I texted or called her. She is truly a professional but also a sweet, kind woman.You will not be disappointed if you choose to use Heidi for your real estate needs. I am blessed & thankful to know her & to have worked with her.
-
June 2022 by Kathleen Keating
Heide has been an absolute joy to work with. She has made the sale of our home an absolutely painless transition. I would recommend her to anyone looking to buy or sell their home. She is smart, honest and very knowledgeable. She is the BEST! Without a doubt... Brass Tacs is the best!
-
June 2022 by Deborah DeSorbo
Our home has been in our family since 1986 so it was important that the person who sold our home understood & embraced family. The moment Heidi walked through the front door we knew she too would become family as she exudes all things family personally & professionally.So with trust in our hearts & a warm embrace we began the next step in our journey with our newest family member at our side to help us realize our dream.We thank you Heidi for being there for us!!With much love & appreciation we say our so longs & wish you the best!!! Dreams do come true!!!
-
June 2022 by ET317 (ET317)
If I could give Heidi 6 Stars I would! She made what could have been an extremely stressful process into something that was completely painless. She was such a great help and very professional. I'll definitely be using her services in the future!
