-
October 2023 by Alex T
perhaps the most unethical company in all of Orange County NY. “Huff N Puff” also known as Renewal By Anderson. I mean what kind of name is Huff N Puff anyways? Was the Company founded when he was a 16 year old stoner? Long story short this company prays on older and disabled consumers who are not educated consumers in the window / door market for window or door replacements. And they typically charge five times the going rate. Their managers are beyond scum imagine a used car manager then multiply their scumminess by 5. That’s what you get dealing with this horrible company. Dan Dacrease is one of these scum bags. Stay away from this company they are fraudulent rip off artists that will happily take all your hard earned money with little to nothing in return.
-
June 2023 by Christopher Panton
We had gutter helmet installed in June 2017 and 5 years later our roof significantly rotted in various areas. Their product failed to perform as it was intended because of negligent installation; they never lowered the gutters in the back of the house resulting in the water to pool and flow backwards under the shingles. We just had our whole roof replaced including the rotted plywood. I asked them to lower the gutters now to avoid this same scenario but they declined. I counted on them as professionals to do the job right and they didn’t. If you want to avoid your roof rotting avoid these guys.
-
May 2023 by Wayne K
Phil & Wazim did an excellent job installing new gutters & helmets. Very courteous and professional. Highly recommended.
-
February 2023 by Susan V.
I am writing this review for "Huff 'n Puff" which appears to be one of the businesses associated with Anderson windows and gutter guards herein (?) I needed to replace the full glass storm insert on my Anderson front door. I recently purchased the home and the previous owner did not leave this item behind, only the screen door insert. Luckily (or NOT!) they left files from old service providers and the original invoices for the door were included. Without making this long winded - Huff 'n Puff is frankly the worst home service company I have ever dealt with. From every repeat phone call, to the lack of transparency, the outrageous pricing and the lack of communication from the very first day. It took 3 months of constant calls to make sure they were on top of my order. (THREE MONTHS to get a storm door and it's the middle of winter!) The final straw was learning that THEY had to install the piece or the original warranty would be void just blindsided me (that was an additional cost I could not bypass - even though the doors are made so we as homeowners can switch the glass to screen according to the seasons!) Buyer beware - save yourself the headache and hassle and stay away from Huff ' Puff for any of your homeowner replacement/installation needs.
-
November 2022 by PATTY VAN TASSEL
They installed their gutters and the Gutter Helmet on our new home. The price was not too high. The three reps that came to my house were on time, professional and completed the job on the same day. I would recommend Gutter helmet to anyone I know who needs new gutters.
-
November 2022 by Peter Murphy
Gutters are a necessary addition to any home. Living in the Northeast adds some challenging conditions. I am no longer able to snow rake my roof and Gutter Helmet is hopefully my solution to my problem. Starting with Leanna, our sales representative, Larry, the installation supervisor, Dillan, the on site supervisor and Dylan a key carpenter, each employee impressed my wife and I with their outstanding performance. The installation day was amazing……3 trucks and 5 highly trained carpenters prepped the site and then installed the gutters and helmets in less than 5 hours. Obviously the real test comes over the winter months but i am optimistic that I can put away my roof rake.
-
November 2022 by Jon V
Dillon and Phil did a great job installing my new gutters. They were on time, professional, and asked me to view the completed job and if I was completely satisfied before they left.
-
September 2022 by Ron Limberger
We purchased Gutter Helmet for our roof. The team of 3 arrived on time and got right to work. Very professional installers. Worked with me to go over everything they were going to do and did do. If there were any questions they consulted me. Finished up on time and cleaned the site perfectly. Have not had a heavy rain yet so cannot assess how well the product is working. Would definitely use this company again.
-
August 2022 by Shaun Finley
Wanted gutters and no I did not get gutters from them. My experience was I wanted to get a few estimates and when helmet came they were very evasive didn't care I had other appointments (where everyone eles understood the process) , the prices where the highest out of 4 other companies. I asked for 3 days till I made my decision, they called me 1 day later.
-
July 2022 by Kristine Kelley
I had gutter helmet install two gutters on two sections of my house. Poor installation team. Waited 3 or 4 hours for another employee & vehicle to drop off needed metal gutter sections. Installed two gutters without placing the fascia backing sections on and then left my property. I immediately contacted team supervisor and had him come over to inspect. I requested a different team return and take the entire sections off, put up the fascia sections and reinstall the gutters. They came within two weeks, took it all down, put up the fascia and reinstalled the gutter sections. Terrible design and function. Rain rolls over the gutter helmet and onto your decking, driveway or ground. Birds make nests inside the gutters every year as there are no sealed end caps . On one section I purchased a heat coil. The heat coil was never hooked up as they could not provide an electrician to install the electrical connection. I contacted the company numerous times to connect it however every electrician they used was no longer working for them. Nightmare. Non functioning gutters. Non responsive company.
-
May 2022 by Chandra House
The company is by far the best in the area. Extremely professional showed up on time, answered all questions, quality product and amazing install. We got Gutters and Gutter Helmet installed and it looks amazing! Highly recommend to anyone that is looking for quality product and professional service on their home.
-
April 2022 by Tom Pasko
The workers arrived on time and were very professional. The price seemed high, but maybe that is the trade off for hiring good employees.
-
March 2022 by Tim See
We choose to use the Gutter Helmet product because of the professionalism from Scott B. and the detailed information he provided us about the product compared to his competitors. The installation team was professional, on time and did a fantastic job. What a great experience and would recommend to anyone to highly consider talking to them before you choose another product.
-
February 2022 by Kennon Landis
Worked with gutter helmet to install around 150' of covered gutters around my home as well as a short length of heated gutter on the second floor roof. Though they had to come back to finish the work (I was warned beforehand that my fascia might need to be extended to install the gutters, so that's on me) the service guys were quick and unobtrusive. They worked in the middle of a snow shower and always checked in on major details.Really pleased with the install. Haven't really seen the gutters in action yet but I have high hopes.
-
February 2022 by David Krill
I contracted with Gutter Helmet to install gutters on my 100+ yr old home. Unlike Thier competitor that wanted to rip out the facia, Gutter Helmet had a solution to get around the molding. They did a fantastic job a nd we're very professional. The installers we're very efficient and had knowledge to deal with the problems associated with an older home. Cleanup was very thorough and even removed remnants of a old gutter laying on the ground. All in all, I paid a good price, received quality product. I would highly recommend Gutter Helmet to anyone thinking about gutters.
