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November 2023 by Joanna Riley
Took my car here for service. Making an appointment was so easy. Everyone by phone and in person was lovely. They have a cute waiting area if you stay during the work. I saw them handle other customers as my car was in - everyone was kind and professional. They will tell you any recommendations they have and don't make you feel like you need to do them right then and there - even supply the list if you want to hold off or get the work done elsewhere. Found the cutest thing in my car after. Weeks later I got this in the mail too! (Photos may be out of order)
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November 2023 by Nancy Clemishaw
I buy new cars typically every 3 years but this time by far was the best experience! My salesman was Luis Garcia and he was fantastic! Not the typical salesperson I’m used to. He was 100% knowledgeable on all the features and helped me find the exact car I wanted without any pressure at all! I would refer any friends to him any time!
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October 2023 by Michael Schulman
Che and the entire team were awesome! We found the perfect car at the right price. We can't thank you enough! Will definitely recommend Che to others.
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October 2023 by William D.
Terrible service, more than 3 hours to change brake pads. Unbelievable, I'll never use them again.
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October 2023 by Kristy Baskerville
I cannot recommend the experience at Matthews Hyundai highly enough! Marcus, John, and Connor are the best. I had my eye on a specific vehicle, and they did EVERYTHING to put me into that vehicle. I’ve had some recent challenges, and I was super apprehensive about the buying process, but everyone was so nice, so honest, and so helpful that they really made a stressful situation so much easier. I also came to the sale with my support team in tow, ? and they treated all three of us amazingly and respectfully. Thank you again, Marcus, John, and Connor- I’m sending everyone I know your way!
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September 2023 by Alexa Ritz
Josh Croft is so awesome!! I’ve been looking for a 24’ Hyundai Kona for MONTHS & months… waiting for them to come out. Josh kept me updated via text. Saturday; with the help of Josh, I picked up my Kona! Super helpful, knowledgeable & personable. Great buying experience
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August 2023 by Holly Johnston
Buy with confidence! I got an amazing monthly payment and more than I expected! Love the sales staff and financing. Love your car with Matthews Hyundai: Connor and Dylan in financing, and sales David and Jevon. Exceptional
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August 2023 by Michele Fannucci
David Dileva was exceptional! Was very knowledgeable with all of his vehicles. We would certainly recommend him if you are interested in getting a new auto at Matthews Hyundai! We had a lot of laughs with him and he made us feel very comfortable throughout the whole deal.
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July 2023 by Leo Herbst
After bad sales and customer service from another dealer, we went to see Marcus at Matthews KIA. He showed us some Sportages, but when I said we were going across the street to look at the Tucson, Marcus said “I will meet you over there”. Both the KIA and Hyundai dealerships were Matthews. The sales people work both dealerships. I have purchased a bunch of cars over my years, always with a hassle. Until now. Marcus and John, who is the general sales manager were such a pleasure to deal with. Worked us a great deal. No pressure from anyone. And they gave us a very fair deal on our trade in. Hopefully they are still there when we buy another vehicle, because that will be where we go first when the time comes.
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July 2023 by Shari simon
I had no real intention of looking at a Hyundai but decided after going to my old trusty Toyota dealerships that I didn’t want to work with them again. And so I tried Hyundai. I’m very happy I did. I love my Kona and the staff were very patient and helpful. My sister is already co side ring switching to Hyundai too since seeing my car and hearing about my experience. Mike was my salesman, and he was amazing. I will definitely go back and refer friends and family!
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July 2023 by Dywana Cunningham
Josh, Mike, Conner & the team was so amazing. They worked really hard to get me in a vehicle that I’m so in love with. At Matthews Auto they do an Phenomenal job at keeping their customers happy ? & satisfied to the T. I felt right at home. Regardless of your situation or needs Matthews Auto needs a 10 star ⭐️ Plus Award ? Josh you are that fight ? & flight that every dealership needs. Connor gets that paper rolling to make the customer at ease and Mike you are the expert in making sure the customer leaves with the trophy ? in their hands. #teamJoshmakesmoneydancemoves
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June 2023 by Stephen Graham
David Dileva was extremely helpful in getting my daughter into her first car. Thank you for working with us to make it a fantastic day. Great dealership, No BS and customer focused.P.S. The SALES Manager Johnny was extremely helpful as well.
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June 2023 by Barbara Fournier
We stopped in to Matthews Hyundai of Schenectady yesterday for a software update on our leased vehicle. While there, we were having a conversation with one of their salesmen his name is Eric. Our lease was coming to an end soon. Eric asked if we would like to take a new 2023 SUV that just arrived for a spin. We are always cautious of car salespeople, but Eric was different, kind, not pushy, listened to our wants and needs and determined to make this deal happen for us. Ever say to yourself this isn’t going to happen ? Well it did. The entire staff were easy to talk with and made for a relaxed and fun, atmosphere. In the end we drove home in our new leased Hyundai SUV. Thank you Eric, we appreciate all you have done for us. We highly recommend 5 stars.
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June 2023 by Kimberly Latour
Eric was quick, friendly, pleasant and extremely helpful getting out youngest son into a safe and reliable vehicle, after someone backed into him with his old vehicle totaling it out. We went to look at one particular vehicle that we seen online, and it had just sold as we were sitting there. Much to our surprise an end of lease turn in was at the next table and he offered us to take a drive, our son now owns this vehicle.❤️ Definitely looking into doing business once again with Eric from Matthews Hyundai!
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June 2023 by Carolann Gasner
Fast and no nonsense dealings on trading up for my new Venue. Conner and his team were very helpful and professional when we came to look and make a deal. And Joshua helped make delivery day a breeze. No pressure no hassle experience. We’ve dealt with Fucillo Hyundai since 1995, and we’re glad to see Matthews continuing on and even improving the car buying experience. A++
