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November 2023 by Amanda Cicero
Absolutely despicable humans who do the bare minimum. Will not keep life saving medication in stock even though the patient has been and continues to be on the medication for years. Patient, who has seizures due to stress and this medication is constantly not filled on time, despite the patient calling two days in advance to ensure it is in stock since the pharmacist REFUSES to keep it in the store unless the patient calls two days ahead. Patient does so and they STILL don't have it! The staff laughs when the patients mother becomes upset because her sons LIFE is reliant on this medication. This is beyond depraved. Corporate and NYS pharmacy Board will be notified of this situation we have given multiple times to correct by this CVS and staff.They should hope karma doesn't find them in a similar situation where such morally bankrupt individuals are toying with such a precarious thing as someone's life as their own or someone they love.If this is happening to one person, it's happening to others and we are going to do everything we can to make sure this is rectified and these type of people and policies are removed from such an important position as supplying medications to those in need.
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October 2023 by Ritu Jain
I have always had a great experience at the CVS on Carman road in Guilderland. Despite all the negative reviews about Covid vaccine appointments at CVS in general. I was in and out in 15 minutes. The entire experience was very smooth. Thank you
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October 2023 by Jeffry Aucompaugh
Watch the video, WE are very happy with CVS, Sean or it might be Shawn who worked in the front was VERY helpful.
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June 2023 by Susan
YOUR web site is not user friendly, I finally had to go to the local store to sign up again for CARE PASS.
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June 2023 by Phil
Great store well stocked
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May 2022 by Douglas roether
Consistent problems with this Pharmacy and corporate structure!Complete lack of any type of personal care, a ton of text messages and communication to sell products, but complete lack of communication with regards to scripts on back order, with an attitude and lack of solutions.My wife brought her business elsewhere some time ago, I don’t know why I waited.Found more personal and proactively care elsewhere!Good luck
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April 2022 by Sherie Williams
Helpful store staff. The Pharmacy staff is alright. No problems, but they are usually swamped. I usually find what I need.
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November 2021 by Bunson
Their Condom selection is massive.
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October 2021 by Scott Hawkins
Never had a bad experience. Use the drive thru frequently. It's understandable that the wait can be long...but that's because customers doing more than picking up ready prescriptions use the drive thru when they should just go into the store and talk. Personal are always polite and friendly. Never been gruff or rushed.
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August 2021 by Cookie Michelly
Awful, unprofessional, incompetent pharmacy staff. It's almost laughable how bad they are.
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August 2021 by Rebecca Gardner
If I could give 0 or negative stars I would, the pharmacy is horrible!
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August 2021 by Emily Elizabeth
Discriminatory and incompetent.
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April 2021 by Adrienne B.
This is my favorite area CVS. First of all, it's clean, large, and the staff are always friendly. What I like is that it's always well-stocked. I have to say one of the great things is that you can feel relaxed because the aisles are wide, well-maintained and well-stocked. It makes shopping a pleasure.
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December 2020 by Ryan Hesterly
Never had a bad experience here.
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November 2020 by Karen Whitlock
Pharmacy workers are rude, snotty and arrogant. Used to be great.
