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January 2024 by Kathy Haag
Very good excellent
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September 2023 by corey james
A very well organized store. Staff are extremely friendly. Very happy that this is our local CVS.
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August 2023 by John David
Waited patiently 20min at drive thru and was met with grown adults --an inbred and overweight looking will ferell and his pregnant wench of a coworker--acting like immature children
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July 2023 by John M.F. Wick
Waited patiently 20min at drive thru and was met with grown adults --an inbred and overweight looking will ferell and his pregnant wench of a coworker--acting like immature children
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July 2023 by Michael Videos
The drive through workers need a new day job, they really hate themselves and their lives and it's obvious when they talk to you.
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July 2023 by laurel barnes
The pharmacy people ignore you the wait to be waited on is ridiculous. When you have an otc card you can’t buy what my insurance company says you can buy because of CVS stupid rules. You need more experience people working for you. And you customer service SUCKS
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May 2023 by Anthony Lombardi
Kinda felt dirty and cluttered BUT the service was on point. Staff polite and knowledgeable about their product. Was also open on mothers day
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May 2023 by Sam
I'm a Pharmacist. A former customer was not satisfied and wanted to transfer prescriptions out. CVS pharmacist was very rude and very unprofessional on the phone, refused to transfer the prescriptions because he doesn't have the time to transfer 10 prescriptions and hung up on me. I will be reporting this to the Board of Pharmacy.update:Apparently, the pharmacist I dealt with was a floating pharmacist. The pharmacy manager called and apologized and got the prescriptions transferred. Her name is Marion. she is very professional. If you have any problems talk to her. I updated my review to 4 stars
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February 2023 by شـبـل سـهـيـل
The CVS number one in Schenectady ♥️
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February 2023 by Samantha L.
This pharmacy is the worst. HELEN, the pharmacist, was acting very racist, judging ppl, not only myself but others in line and even refused to give my CARE MANAGER my medication. I’ve called corporate several times to complain and they do nothing. I switched to a different location but it’s so much farther for me, and being disabled makes it hard. Unfortunately my insurance requires me to go here, otherwise I’d never step foot in a cvs again. There is always some issue, but HELEN, at 2037 state st cvs is the worst kind of person there is.
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November 2022 by Frances
I received excellent customer servicetoday (11/15 at 10:30 am)at this State Street, Schenectady CVS.The item I called about the night before was indeed held for me behind the counter. I was pleased since it is an hard to find gingerbread decorating kit.I checked out with several items. The cashier/employee was helpful, patient, and knowledgeable about store products.She even brought me a shopping cart when I asked.I did not bring my own bags, so she gave me two of the paper bags provided by CVS. One of them ripped (no fault of hers) as I was exciting the store. The cashier “flew” over, with a new bag, and picked the items off the floor for me, a senior citizen.I appreciated the concern on her part and her assistance. I really wish I had gotten her name because she deserves recognition.The store was clean and neat. The staff was interested in excellent customer service.It was a pleasure to shop here rather than at my regular Niskayuna Balltown Road CVS store.
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November 2022 by Frances L.
I received excellent customer service today (11/15 at 10:30 am) at this State Street, Schenectady CVS. The item I called about the night before was indeed held for me behind the counter. I was pleased since it is an hard to find gingerbread decorating kit. I checked out with several items. The cashier/employee was helpful, patient, knowledgeable about store products. She even brought me a shopping cart when I asked. I did not bring my own bags, so she gave me two of the weak paper bags provided by CVS. One of them ripped (no fault of hers) as I was exciting the store. The cashier flew over, with a new bag, and picked the items off floor. I appreciated the concern on her part and her assistance. I wish I had gotten her name because she deserves recognition. The store was clean and neat. It was a pleasure to shop here rather than my regular Niskayuna CVS with the sometimes rude pharmacy team.
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November 2022 by Theresa Barber
You guys need a new pharmacy staff. Pushy and rude. Drive thru is a joke. The day time guy that does the window is nice though. Everyone else ??
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October 2022 by Tay N.
The lady at the pharmacy literally was complaining because she couldn't find anything and then complained that I was late to pick up my prescription. I work and can't always make it to the pharmacy before or after I get out of work. Honestly awful I'm switching where I go to get prescriptions. Could have not been worse
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October 2022 by christina drouin
I wish I could give a zero star rating. I will never step foot in there again. The pharmacist hung up the phone on me. I went to the store and asked for my prescription and asked who hung up on me. She screamed from behind the counter that she did…I asked for her name and who is in charge of her, she screamed “God is in charge of me,that’s who!” She continued provoking me. I could go on about the experience but the bottom line in that the pharmacy should be shut down. They are doing a disservice to the community. Every customer there has to wait an unacceptable amount of time for their prescriptions. A man in the parking lot stopped to tell me his mom had surgery the day before and he still wasn’t able to pick up her medication. Very sad. But, please close your doors and send customers elsewhere to get what they need without ridiculous wait times and disgruntled, toxic staff