May 2023 by James M.
If I could give them less than one star, I would. Avoid this establish as if it was the source of the plague.I did business with this establishment for 23 years but, today was the last straw. I tried to pick up a prescription that I needed because after my wife's sudden passing, my doctor thought it would be a good idea for me to sleep. I tried three times to pick up this prescription over two days. The lines were incredibly long and moving in what seemed like slow motion. The staff are clearly unhappy with their own lot I. Life and only grunt out one word responses to questions.The third time I was there, I stayed in the drive thru line for 30 minutes (8 cars). When I finally pulled up to the window, the attendant put up a hand written sign that said "drive thru closed" and drew the curtain. I was livid. I chose not to go in the store at that point because of how upset I was. I came back after eating (1 hour). Went inside, stood in line for another 40 minutes (10 people) and finally claimed my prescription. I asked to speak to a manager but, only got the pharmacist. I told her that they really should rethink the protocol of how they close the drive thru lane. That kind of behavior is rude, uncalled for, and unprofessional.The only response I got was "sorry."I won't be back and I would urge all others to strongly consider getting any prescriptions filled at some other (non-CVS) establishment. It's pretty apparent that this branch couldn't care less about their customers.