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January 2024 by Rita Smith
Customer service person was more interested in talking on his personal cell phone and was no help whatsoever
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November 2023 by Diane Kretser
She was wonderful getting me a new phone when my old one broke
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May 2023 by R A
Justin got me a great deal on the latest flip phone he’s best from all the locations
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April 2023 by Patrick Wolfe
The staff answered all my questions was very and I will be returning
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January 2023 by Brenda Soucy
I called ahead with questions and talked to Justin. Later in the day I stopped in to buy a new SE phone. Justin was great and made the transaction easy to understand and seamless. He spent time setting up my new phone and helped me to transfer everything over from the old to the new. He applied my new screen protector and made sure I had accessories that I needed. If I had tried to do the new phone setup myself, I'm sure it would have taken so much more time and would have caused me so much frustration. While I was there, two other customers came in because it is a busy location. Justin was manning the store by himself, but was able to help others between set-up steps. He is very proficient at his job and I hope Cricket Wireless recognizes the excellent team members who make them look so good!
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January 2023 by HH Thompson
What a wonderful experience!! Thank you to Rebecca - she was thorough and showed patience with 2 senior citizens who needed a lot of guidance!! We are happy with our new phone and wish to offer thanks and the highest rating for Rebecca's professional customer service. ????
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December 2021 by Reenie Hunt
Helped me with a annoying settings n my way home. Very courteous and friendly
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August 2021 by Mariann Anderson
Did not have a he screen protector I needed
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May 2021 by Q Train
Worst location in Schenectady the sales girl smells so bad & a kid keept on running out from the back interupting her constantly i walked out and head to state street
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March 2021 by Karen Ackerman
Kathryn was fantastic helped me out so much and is always so helpful 10 stars!!!!
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January 2021 by Mr Steve
KJ was great! Great service, got a new phone quickly. Thank you!
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January 2021 by Uidit Naraine
KJ did great getting me a new phone ans getting it set up.
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December 2020 by Erin Villeneuve
Kathryn was extremely helpful in getting a second line added. We're very happy with customer service provided by Cricket.
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December 2020 by Arnold Bova
Extremely helpful. Kathryn was extremely kind and understanding. Outstanding experience!
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December 2020 by Julio Maranda
KJ was great, the girls here are always friendly. Thank you!