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February 2024 by Rosalia
I went to get service and the lady Shanetta S told me that I was banned from the store from not reason at all,just because she got into an argument with my boyfriend that he's in my account, she didn't have knowledge how to activate his new device,this is so unprofessional
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September 2023 by King Bruce
Terrible customer service just lazy..
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April 2023 by Mo Mo Kha
They sell fake Apple items online including airpods and then they do not refund people the money. I would not shop and use their services at all, because we don't know the items they are selling are original or fake. They have been reported to Apple for selling counterfeit items.
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March 2023 by Mo Yousuf
They sell fake Apple items online including airpods and then they do not refund people the money. I would not shop and use their services at all, because we don't know the items they are selling are original or fake. They have been reported to Apple for selling counterfeit items.
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November 2022 by Aram Saakyan
The service at the store was perfect for me. Special thanks to Justin. He is a very professional salesman. Happy with his help and everything.
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August 2022 by NELT
1 ⭐ VAUSE I walked in and gave myself the solution
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June 2022 by Vashti gunness
Very bad customer service,very disappointed.
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February 2022 by Chad Roberts
I'd thought I cracked my screen and was having issues filing a claim online. I went in and Justin was able to fix the issue which was actually a cracked screen protector. I was taken care of and sent on my way in no time! Super friendly and fast service and a much better experience than the Altamont location.
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September 2021 by Justin Grimes
Customer service was amazing.
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September 2021 by Tina Dalaba
The cricket wireless on State Street I got my phone maybe a month and a half ago and upgraded and got my son his first phone the sales guy was great today somehow I got stuck and talk back couldn't even use my phone couldn't get out of it drove to the cricket and the guy fixed it no problem he was very sweet. I was freaking out LOL he was very calm he did it for me no problem it was the same guy I dealt with before.
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September 2021 by Jill Beaupre
Josh from 1491 State Street from Schenectady save my phone when I transferred to t mobile for a week and I will never go to another Crockett great service always come here Josh is a great manager to your company
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September 2021 by Nichols gunness
Very bad customer service,very disappointed.
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June 2021 by Kistlertm
Lost my phone this past Saturday. I arrived early on Sunday and the manager was there opening up right on time. The manager helped me purchase and set up the new phone. He even put the screen protector I bought for it on! I picked this store because it was super close to my house, but I'd go back in a heartbeat because the manager was so nice and helpful. Helped me recover my contacts and data, knowledgeable about the products he sells. 10/10, chef's kiss.
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June 2021 by Albany HVAC (Albany HVAC)
Unfortunately, to leave a review I have no choice but to give one star that is not deserved. The worst store I have gone into. Very unprofessional employees.
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June 2021 by Best Heating
Unfortunately, to leave a review I have no choice but to give one star that is not deserved. The worst store I have gone into. Very unprofessional employees.