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“Best bank ever everyone is so sweet and kind always willing to help no matter what my whole family banks here and you always leave with a laugh or a little gift the lady’s are such a vibe I thank you for all you do this was my gift today ”
“I have been a customer since before Excelsior Credit Union merged with CapCom. I do alll my banking there. I am consistently surprised and gratified by the quality of their care and services. I recommend them without reservation.”
“Went there on 6/9/23, spoke with Del. Going there to get approved for a car loan on that same day. (I never had prior business with Sunmark) to my amazement and satisfaction, it happened. (This was a Friday close to the end of business hours) It was due to Del's diligence, exemplary Cust Ser skills and genuine willingness to resolve, that all was accomplished. I was impressed, extremely satisfied, and looking forward to doing future business with Sunmark, also recommending your Services to friends and colleagues. My experience with Del will be engraved in my mind, for it was the definition of outstanding Cust Ser, an Art that has been lost. If Del is the representation of Sunmark as a whole, it speaks very highly. Kudos to Catherine also who was awesome.”
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“I have been a long timemember at anothzer credit union (I still am) I loved the personalized service I would receive. It was as if everyone knew me- I was in the market to open a new business account. So, naturally, I went to the place I loved.But things were different- they were in the middle of a merger. They seemed less customer focused than before- I felt as if I was in a 'regular bank'So, I left. I wanted to stay with a local credit union, and I walked into a Sunmark. I was greeted right away, and made to feel right at home. I go to various branches through the Rotterdam area.On November 14, 2023 I went to the location at 5 corners, and the teller (I am so bad with names, 4 letters, began with N, and shared a birthday of 11/15 with me ;-) ) She was extremely helpful, and friendly while also being professional. I noticed the other tellers had the same rapport with the other customers they were assisting.Keep u p the great work! It is so refreshing to feel appreciated in this world of "YOU CAN JUST DO THAT ONLINE"Thank you”