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November 2023 by Cody Ogilvie Sr.
My family has been using this repair for years. Their work is unbeatable. No matter what the problem is, they will make sure you leave happy and safe!!
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October 2023 by BoiseBorn
Edit: They called and left a message with quite an attitude regarding my review assuring me that my car was looked at and telling me to return the call so they can explain things since there was a “disconnect” in our conversation. Just to be clear, they explained things thoroughly, however regardless, I do not believe them.I’m not saying they are terrible people, but rather sharing my experience and feedback.I also felt treated differently being female. It is incredibly difficult being female and trusting a male mechanic already and their attitude made it clear to me they don’t have much respect. In addition to not appreciating the attitude I received during my first visit (not a story I’m sharing) in addition to the Voicemail. I will not be returning their call because at the moment I have nothing nice to say and won’t be returning to their shop for services.Spent over $400 to have an air conditioner, refilled and checked for leaks. 1.5 months later my air conditioner isn’t working, again. They asked me to drop the car off for an entire day telling me, I needed to do it as soon as possible so that the dye that is still in the system could be detected. As a small business owner myself, I had to reschedule clients, which meant no income and no car for the day. It is frustrating to have to do but understandable in some cases.The car was dropped off at 8 AM and by 2 PM I had heard nothing so I decided to call for an update. Upon calling I was told my car had just got done being looked at and no leaks could be found. They told me I would have to come back in the spring and have the unit refilled once again costing another 400+ dollars. He also mentioned, because of the “rain” we have had lately. It probably washed all the dye out of the system. Additionally, he thought someone else originally serviced my air conditioner when it was in fact them.Upon getting back in my car, I noticed none of my settings, including my seat, heater, and even an object on my gear shifter had not moved from its original position. My car was also parked in the exact spot I left it.I’m honestly not convinced they even looked at it at all!! My guess is because he told me he wouldn’t charge to look at it again so it wasn’t a priority. My phone call to them likely reminded them my car was there and instead of telling me they didn’t look yet he decided to tell me it’s done. I also find it so hard to believe in air-conditioning can lose an entire refill in 1.5 months without a leak being found.Needless to say, I will not be returning.
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September 2023 by Debora Maloney
Such a great place. They are so honest, and being a single woman, I don’t have any clue about cars. Prices are better than the dealership. Great customer service. Thank you Ray and Joel.see you soon. DebServices: Auto windshield replacement
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September 2023 by Ramon
They where able too get me in and out. i had tires put on an inspection done ??
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August 2023 by Donna Hamlin
The folks here are very professional and honest.Come here to get your car fixed right, the first time.
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July 2023 by Kyle Maloney
I was devastated when my old mechanic retired. But before he did, he recommended that I take my van to Caruso's. I have been dealing with them for a few years now and am incredibly happy. They are a hardworking, knowledgeable family business and I feel totally confident they will always do a great job to keep my van in tip top shape.
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May 2023 by Brittni Young
Very friendly, explanation in detail, prompt, got two cars inspected within 1 week. Will definitely be coming back and recommend to anyone looking for great honest mechanics.
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May 2023 by Rebecca Palleschi
They squeezed me in one days notice, very reliable, quick and so nice! Thank you!Service: Vehicle safety inspection
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April 2023 by Lucia Fal
I use Carusos for everything car related. They are honest, helpful and explain to you the issues that you have in a way that you understand. Never felt so trusting of a garage in my life. Highly recommend.Service: General repairs & maintenance
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March 2023 by Kayla Ek Art
Honestly was the best experience I’ve ever had with a mechanic shop, we will exclusively be bringing our business to Caruso’s from now on!They replaced the Cat converter on my Kia soul within days, while other shops were telling me it would take months to even get the part. Price was fair too and industry standard.Thanks again!
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January 2023 by Tyler Massoth
Brought my car to Carusos and they did a great job, quick, very communicative definitely would recommend them for anyone with car issuesServices: Vehicle Inspection
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December 2022 by Tracy Freas
Grateful to Caruso"s for getting my vehicle scheduled for inspection when I was available. Inspection was done quickly and I was on my way. Staff was friendly and the waiting room was clean. Definitely will go back.Service: Vehicle Inspection
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November 2022 by John Conway
Poor customer service and overpriced! They don’t put the customer first!Brought car in to troubleshoot an issue and change brake pads. I was the only customer in the waiting room and watched how long they troubleshooted the car… about 15 mins. Mechanic came in and talked about codes and could not identify issue. He then proceeded to discuss with the owner how much he disliked the tint on my car and they had a nice laugh right in front of me. They were not discreet, and I was surprised at how the owner was just joking with him about my car, knowing I was right in front of him.They were going to charge me full-price for diagnostic but I argued that they only did about 15 mins of troubleshooting by my observation. And they did not give me an answer on what the issue was, but suggested something that might fix the issue for around $1500.For brakes, they charged me a hardware fee of around $20 for the brake pad brackets that already come with the kit.They also, suggested other expensive random things to ‘fix’ all of which I declined.Save yourself a waste of time, headache, and money - Go elsewhere!
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October 2022 by Marilynn Montanez
Joel is great! This shop is prompt and know what they are doing! They will keep you informed on any other issues they may find and honesty is what you're going to get here. I definitely recommend anyone to come here. Not only for quality service but honest mechanics! Hard to find
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August 2022 by Susan K
They did a great job as usual. Finding a good mechanic you have confidence in is not easy. Thanks guys.
