Caribbean Pools and Spas is a highly recommended business for all your inground and above-ground pool needs. From conception to completion, the team, including Nick, Dean, and others, work seamlessly together to deliver exceptional results. They are praised for their creativity, attention to detail, and commitment to customer satisfaction. The business is described as a "well-oiled machine," where everyone knows their role and works efficiently to get the job done. Clients appreciate the team's ability to work with smaller spaces and create custom solutions that complement the area. The quality of work, such as the stamped concrete, is often described as "a work of art." Caribbean Pools and Spas is known for its excellent customer service, with staff like Pat, Erika, and Keri going above and beyond to assist clients. Customers feel valued and treated like family, with the team following up to ensure their satisfaction. The business is also praised for its competitive pricing and the availability of affordable chlorine. While there have been a few minor issues reported, such as a delayed response and miscommunication, the business has demonstrated its commitment to resolving any problems promptly and ensuring customer satisfaction. Overall, Caribbean Pools and Spas is highly recommended for its professionalism, quality of work, and exceptional customer service.
Great service and associates are very knowledgeable.
July 2024
Should be 5 stars....very accommodating and helpful Kathleen Kelly
Looking forward to having my new pool.liner put in
To all of your staff. Sent to yo
June 2024
I cannot thank Devin, Keri, and Nick enough! This is the second time Caribbean Pools has saved my pool water! With a phosphate level that was literally out of this world, they guided me through step by step and one week later my pool water is clear and ready to be used! I will not use any other store again!