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September 2021 by Bruce Hering
Delivery down near Coperstown this morning. Driver was on time and did a great job unloading and placing lumber. Prices were very good and quality of material was excellent.
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August 2021 by Luis Pacheco
Great savings great customer service
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June 2021 by Chris Fox
I want to reach out to you guys to tell you about my complete satisfaction with my windows I purchased from you. Your employee Johnny was who I dealt with. Johnny was extremely helpful. His knowledge was first class. He helped me in so many ways. I want to thank him for his great effort. Johnny also recommend a installer by the name of Justin. Justin was top shelf installer, and a pleasure to do business with. I’m so thrilled I decided to go with you guys and have Justin do the job. My windows look absolutely beautiful. . Thank you very much Johnny for your great effort in seeing my needs were ment. I could not be more happy with the results. You are the best Johnny. Thank you so much for all u did for me… Chris Fox
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April 2021 by Bill Bulger
Just had the worst customer service experience there. We are enclosing our covered patio to make it a three season room. We waited in line for about a half an hour listening to someone behind the counter taking care of someone who was ordering one or two doors. It sounded as if they were being very thorough. A second customer service assistant walks in and asks if we need help. I reply yes, I would liked to get a quote for doors and windows. Assistant: well do you know what you want. I say yes. Long pause. Assistant: (irritated) Do you want interior or exterior? I say all exterior. Long pause again. Assistant: (even more irritated) Wood? Vinyl? At this point my wife and I realize he doesn't want to work with us. I've estimated we were going to spend $4000 on windows and doors and probably another $1000 on lumber. Well, they lose out.
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April 2021 by Patricia Van Keuren
My husband and I purchased a kitchen pantry cabinet recently. Very poor customer service. When I ordered the cabinet I specifically told them what was needed - the fillers; toe kick & crown molding along with the cabinet. It did take some time to receive the cabinet. When it arrived the top filler was missing. You would think they would know what to order for the cabinet. After numerous calls waiting for cabinet & filler from me the top filler finally came in. To my surprise I rec'd a phone call saying it arrived & to pick it up. My husband went to pick it up - was told to go to a warehouse on Princetown Rd to get it. It was not there & he couldn't find the warehouse. So He went back to speak to someone at warehouse & all they said was oh it's here. Instead of having my husband drive all around they should of looked at their warehouse first. So unprofessional. I will never purchase anything nor will I recommend anyone to go to Bellevue Builders again. There are plenty of other places that will gladly help out the customer & follow up w/phone calls as to status of my order. Instead I had to keep calling every single week.Do your homework everyone before you decide to purchase anything from Bellevue Builders.
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April 2021 by baseballfurieful
I'm remodeling my home and Bellevue is around the corner from me. Both times I went the cashier with the grey hair has been a "a-hole". Both times we went he's always complaining and when I asked where something is my wife and I got attitude. We will be going to Lowes and Home Depot for everything now because you obviously don't want our money.
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March 2021 by steve cowper
Customer oriented with wide selection. Excellent for kitchens.
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February 2021 by Tara Hall
Dan, our kitchen designer, was top notch. He is extremely knowledgeable and very attentive to our needs. He's a pleasure to work with and I wouldn't hesitate to design your next kitchen with him at Bellevue Builders.
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October 2020 by Julie Paul
My fiancé and I bought a fixer upper around the corner from Bellevue Builders. It’s so convenient having a hardware store so close for the millions of trips we make. It’s easy to get in and out and Clyde is the best! He’s always available to answer questions and is always in a great mood. We’re new at home repairs and need a lot of advice, we find ourselves constantly saying “let’s go ask Clyde’”
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September 2020 by James Gonda
New to the area and recently purchased a home. We have many projects coming up, meaning we are going to spend a LOT of money! Unfortunately it won't be at your establishment. I gave your store 3 opportunities and quite frankly I don't know if I've ever seen such poor customer service! There's an older gentleman at the front counter who is argumentative, angry and rude! Yesterday was the final straw! I entered the store (It was completely empty- no customers) the gentleman at the counter was working on the computer, he did not acknowledge, or greet me, he continued to work on the computer for about 2 minutes, then without saying a word, left the counter, walked to the back and had a conversation with his co-worker! He left me standing there!!!... Nobody else in the store!!! Cannot believe that you allow such behavior from your employees!!!
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September 2019 by Jim Stiegeler
Absolutely the best price and delivery. Beat Home Depot and Lowe’s hands down
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July 2019 by Joel D.
They clearly display racist views. They are not welcoming of people of color. Will not come back. Very unfriendly service if you are not white.
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November 2018 by Laurán Ashley
Shane is great, helpful warehouse worker.
