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November 2019 by Sue Lovely
Always have a good experience with ‘tis bank and Kate has always been very helpful to me
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September 2019 by Lucy
The bank manager Katie sits at her desk and plays games on her phone. When asked about the status of a loan that was submitted 24 hours before, the application was still sitting on her desk. Unimpressed by the management of Trustco. Tellers are great people. Too bad they have such poor bosses.
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June 2018 by Jamie
The schaghticoke ny branch is absolutely deplorable! Numerous times my parents have either received the wrong amount of money as well as had mistakes on their account ... myself the branch manager Kate has been the most awful person! Worst customer service i have ever received and I work locally! Never go to a branch where Kate is the manager! I switched to the mechanicville branch and she got so spiteful that she put a note on my account that I was an unwanted customer!! Grow up! This is why you will drive the bank into the ground! Thank god for mark at the mechanicville branch! Absolutely the best customer service I have ever seen !
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January 2018 by Matthew Hayes
Why is this bank here. Get it out
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November 2017 by tom gosh
Horrible bank and horrible chain of banks wouldnt recommend in the slightest