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March 2024 by S M.
went there to collect the equipment that Verizon had arranged for my account. Three staff members kept insisting that I buy a new phone. When I said not interested, they said they did not have the equipment. I left the shop and called Verizon corporate and the representative insisted the store had the equipment and requested me to go back as she had confirmed this with the store. I was reluctant as the staff was extremely rude but upon her insistence went back. They had the equipment and I picked it up and left. Will never go back to the store.
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February 2024 by jaime kanter
The bed Verizon experience I've ever had! Zev was amazing- great job!
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January 2024 by Christine A.
Terrible customer service. We had to drop off equipment. Extremely rude and would not scan everything while we waited. He said you will get an email in 20 minutes. Didn't even look at us just walked away.
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December 2023 by g cheby
Jefferson was very knowledgeable and helpful. He helped us pick the best option to switch our lines to new plan.
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December 2023 by Sarah Cole
I went to get the iPhone 15 pro max and they gave me no problems quick knowledgeable service answered all questions and concerns I had especially being a new customer they were so polite and effecient I highly recommend
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November 2023 by Kristy F
Jeremy was extremely helpful, informative and patient. Excellent customer service! Plus, they stayed open past their store hours to help us.
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November 2023 by Nikhil Yadav
Naz is the most amazing staff member at Verizon store in Eastchester. He went above and beyond to ensure that we were set up with our new phones at the most reasonable price. He was patient, friendly, and super focused in resolving problems from switching carriers. I have found my go to store for all my wireless needs. More importantly, I’ve discovered a rock star in Naz!! Amazing job from an incredible and tireless worker ??
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November 2023 by Riccis Ramos
Naziell helped me upgrade my phone. He worked really fast and was able to answer all of my questions. Super helpful and friendly.
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October 2023 by Patty Saviano
We had a very good experience servicing our mobile phones at Verizon Eastchester. Both Jeremy and Jessica were conscientious in switching two of our family phones and numbers. It took a while but was correctly done with a positive and focused attitude. Much appreciated.
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October 2023 by Francesca Luciana
I drove 30 minutes specifically because the Verizon store in Eastchester came highly recommended. Edwin and his team did not disappoint. I cannot wait to recommend them to friends and family!
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October 2023 by Nicole Sydnor
Thank you to Edwin my daughters and I love the new IPhone 15 pro. He’s a great asset to your company
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October 2023 by Melinda Berman
Very happy with the service at the store and how knowledgeable everybody was. Definitely will be returning.
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October 2023 by B F
Customer service with Naz was great! We had a several issues he helped us with and got us the most discounts possible!
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September 2023 by J H
The store was not too busy and there was a new person helping me but they were pretty fast bc they were being helped by a Very experienced person. Overall great. I could not spend much time there and they got me out pretty fast with what I needed.
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September 2023 by Michael Lerner
Naz was amazing today! He made the process of upgrading our family plan so easy. Customer service exceeded my expectations.