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November 2023 by John Smith
Was there about a month ago and the line was almost out the door. I went to the front of the line to speak to a teller and ask a woman by the name of Jackie H. if she could help and she stared at me and said that I am an area manager and looked at me to get back in line. If you are an area manager why are you not staffing properly? And why are you being so rude to clients. After I spoke with her she ran and hid in a little office in the back. I have been going to this branch for 25 years and honestly feel bad for them they are understaffed.
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March 2023 by Junior Love MARIACHI
they waste your time first call me to ask if I have to make an appointment to open an account? They tell me no!!! after I'm in the place they tell me it's only by appointment what kind of service
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April 2022 by Cristina De Feo
I went to this location to pay my bill but I don’t think they know what they are doing!!
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June 2021 by J. Rodriguez
Had an account opened by the manager Leah. Over 2 weeks and still haven’t gotten my card which was I was told would be expedited. Called Citibank to find out it was never even ordered. 5 figure deposit that I have no access to unless I go to a teller with a bunch of documents. Lower your expectations for this place. What a joke.
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June 2021 by MrSni45
Well went to teller to be told wait in seat for representative which of whom both didn’t have any customers except they looked at me and remained on the phone talking away for 15 mins very unprofessional
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April 2021 by Vivian Ngan
Unable to connect with representative at the branch on the phone. No one picks up. awful.
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March 2021 by Leslie A Puente
Super helpful! The staff is always nice and friendly, it does get busy because of Covid and social distance, we just have to patiently wait and they will def get to help you !
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October 2020 by Chrystina Kuver
Citibank shouldn't open accounts on people and then close them on them three days later and then refuse to release your money you put into that account to you when you go into the branch they should release those funds to you. I had no money in my pocket and they refused to give me my money out of my account. Thank God for one of the one banker that works there she felt bad for me and helped me out with a few bucks so I could get home. Otherwise I would have had no way to get home. Today cause they refused to release my money back to me in Cash and unblock the account.
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September 2020 by Anaph_Digital Productions
This is a fairly decent branch. It's easy to locate and to get to. Parking is ample. Clean and quiet place for transacting business.
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January 2020 by Ye
The local banker here said she couldn't find any "notes" from Citi's online team and somehow decided that I should pay the fees for their mistake/inability. Sometimes you wonder why such a branch even exists while almost everything can be done online - and where it matters to meet face to face, they manage to piss you off.
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September 2019 by Dave
This branch doesn't answer the phone, no matter how much you call or when.
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July 2018 by Jabbar Shariff
Went in looking for mortgage. Anthony Polumbo was great. Explained everything and answered all questions. Thank you.
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February 2018 by Adriana Lufrano
Parking is good and the branch is clean and everyone is very nice, but I am always spending quite while on line for things i cant do through the ATM.
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January 2018 by malik noor
this branch sucks. they don"t even answer the phone. i was on the phone 30 minutes twice, no one came to the phone. terrible.
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November 2017 by Texas Storm
This place processes lines like a machine even during lunch. When you get to a team member you are treated like you matter. Pretty branch with ample parking, too.
