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“They were so patient with us and so kind. Our vehicle was damaged by someone and they made it look brand new again. They also worked with our insurance company so we didn't have to. We would definitely use them again if we needed to. They were honest, on time, and very courteous . It's nice to be able to use a locally owned business who obviously strives for excellence.”
“Awesome people ! Great selection of trailers. Bought a 12 foot utility trailer...the quality is second to none, not the thin disposable trailer like TSC sells...highest quality materials went into making this trailer. Can't praise everyone enough..Rebecca got everything in order...right up to my pick up...just great doing business with a reputable dealer ?”
Open 24 hours
1331 Belle Ave, Utica
Towing
“Ronnie is always so fast and always provides amazing service. He had to tow our car three times within a week and did an amazing job doing all three. He was so kind and professional in such a stressful and challenging time and always has made the process of needing a tow easy and painless. He also provided such affordable tows, which is appreciated if your car needs repairing. We will only be using Ronnie for towing services!”
“Complete lockout of my car. My vehicle died with the doors locked. I thought I was going to need a locksmith because my manual key inside my remote key was not cut. Saccos locksmith recommended Elite Towing. Believe I’ve used them in the past. Great service, fast and easy. I even got a text when my service was done. Thank you!”
Open 24 hours
2128 NY-5, Utica
Towing
“I would like to recommend Johnston's to all my friends. I was in an car accident recently and my car was damaged badly (airbag deployed). I went to Johnston's and got VIP experience there. People are very friendly. I could reach out to them any time and got reply instantly. My car was fixed faster than I expected and my six-year old car now looks like a new one! I am very happy with the job quality. The price is very reasonable as well and more importantly is the warrant they gave after I paid.”
“I had a great experience! Alivia was very kind and very helpful and made the process so seamlessly simple. The entire team listened to my needs every step of the way and made sure to not pressure me into any extras, above my budget, or into something that wasn’t the right fit. I would recommend this team to anyone that is looking for a quality used vehicle!”
“I feel like I have a new car even though my Prius is 11 years old! The part that was on eternal backorder due to the Covid Pandemic supply chain issues is available again and was installed lickety-split. Doug and Rick and all the team go the extra mile in service.”
“I brought in a vehicle to have work done on the drivers side front quarter panel. The owner was excellent to work with. Great communication in a timely fashion, professional, trustworthy and he looked out for my best interest when communicating with the insurance company. The final result of the work performed on the vehicle was perfect!
Thank you C.A.R.S. Collision.
George”
10AM - 6PM
924 Oriskany St W, Utica
Towing
“I was referred to this business and they met every expectation.They accommodated scheduling and were precise with time frame .Excellent service and very knowledgeable.Service: Auto maintenance”
“This place helped my dad and I so much! I'm 5 hours away from home and my dads shop, so I couldn't make it home to get my car checked. They were so nice and helpful and went out of their way to make sure my car was okay. We really appreciated it!”
“Best in town so go on down honesty integrity and loyal excellent service staff amazing Jerry zenzillo and son as well as the infamous Greg hacker keep it going guys !!!!!”
“I have been there 3 time in the past year for routine maintenance as well as repairs. I have also had my brother from out of town go there. They are honest, reasonable and reliable. I have no issues with this service station. They put in brakes and new tires for less than the quote I got from the dealership!Services: Tires”
“Our vehicle started having problems 60mi away from Utica 12am the night before Thanksgiving. For four hours we were turned down by every tow company until the owner himself drove down to give us a tow. He was honest, caring and incredibly helpful. Thank you guys so much!Services: Special vehicle towing”
9AM - 5PM
1218 Erie St, Utica
Towing
“J's is the BEST hands down, ? When you had a Lockout J's will send out a skilled technician to get the job done with care and If another problem arise at the same time it's no problem J's IS ABOUT THE PEOPLE and His PRICES are CRAZY REASONABLE I AM TEAM J's,???????”
8AM - 5PM
1149 US-20, West Winfield
Towing
“Very knowledgeable about tires and great price. Local small business and if he can't do the work he'll let you know up front and point you in the right direction.”
Open 24 hours
2318 W Highland Ave, Yorkville
Towing
“Lee-Ann literally SAVED. MY. WEEKEND. Was put in a huge tough spot when my rental car tire became flat. They went 2 hours out of their way to tow my car to a local mechanic shop - at 4 am on a SUNDAY. But Lee-Ann had a better idea and was willing to try and see if they could fix my tire in their shop versus waiting for a mechanic on Monday. Not only were they able to fix my tire, but because of her I was able to make my appointment on time to return my rental!Some of the kindest, genuine, and most honest people I've met in a long time! They have your best interest at their heart and treat you like their friends or family. Their prices were also extremely fair!Not that I'd ever want to have to use a tow company again (because who enjoys dealing with car troubles?) But if I have to it's definitely going to be them.”
9AM - 5PM
Whitesboro
Towing
“This guy helped me out so much, I needed a bulb in one of my headlights and I knew it wouldn't pass inspection. He took care of everything at a very reasonable price! And he's very conveniently located...”
“They’re excellent, I’ve had both body and mechanical repairs done here and the Mercurio Automotive guys always put their customers first. Their customer service is five stars, Mark was able to get me in a lease no problem the same day, and their cosmetic repairs along with mechanical repairs were done excellently. They will give you all the detail you could possibly need. Without a doubt I would recommend coming here for collision repairs, mechanical repairs, inspections, etc. ??”
Open 24 hours
1 Ontario Ave, New Hartford
Towing
“Got a flat tire at 6pm,called AAA & Midland collision got at my house within 20minutes!! I couldn't believe it....The man was JJ...He was so pleasant, great personality!!!!! It was a nice to have good customer service from Midland when so many others are miserable.... JJ is Awesome!!!”
“Norm and David are awesome people to deal with, I've bought a couple cars from Norm and he ALWAYS tells me exactly what condition the car is in and if I would have any issues right off the bat, The NYS Police AND area Police agencies trust Norm and David to work on their cars, and that's good enough of for me as credabillity, plus Norm has a cool personality!! He's a people person!!”
Open 24 hours
900 Kellogg Ave, Utica
Towing
“I was in Rome, and my car broke down. These guys were there in 30 minutes, towed me back. I had the repair performed there, their Mechanic and Staff are wonderful. Thank you so much.”
8AM - 9PM
9565 NY-49, Marcy
Towing
“I was in a bind and Budget had screwed me out of a rental truck! The nice man who works here (I'm sorry I forgot his name) had a truck twice the size I wanted but let me rent it anyways! Because of him I was able to move on time! Thank you so much!”
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“Bought my car here 5 years ago and have never taken it anywhere else. Awesome place! Have always told me honestly if something was wrong and doesn’t charge unreasonable prices to fix the problems. I needed a new muffler , thought it would take over a week to have my car back. Not even 2 days later my car was all done and like new underneath. Thankfully never had to go for anything major, but even if we did, I know it would be fixed perfectly and quickly. Best SAAB guys around.”