The CVS in Saugerties is a well-maintained and clean pharmacy and convenience store with helpful and friendly staff. Customers appreciate the improved attitude and service, noting a positive change over the past year, possibly due to new management. The pharmacy staff, including the pharmacist, are professional and skilled, providing services like inoculations with care and expertise. Several customers highlight the helpfulness and patience of employees such as Stephanie and John, who offer excellent customer service at the front end. However, opinions on the pharmacy staff vary; some praise their professionalism, while others feel they need coaching on customer service. Overall, the store is recognized for its helpfulness, caring employees, and a welcoming environment. The staff's helpful attitude and professionalism make the experience positive, especially for routine services like vaccinations, although there is room for improvement in pharmacy customer service. The store earns high marks for its front-end team and overall helpfulness.
nothing cvs is a great store very clean and very nice employees
August 2023
My husband, son and I went recently to the Saugerties CVS for our tetanus shots and were pleasantly surprised about how much the service and general attitude of the pharmacy staff have changed in just one year. Maybe they hired a new manager? Keep up the good work!
July 2023
Stephanie is awesome! very grateful for her help :)
