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February 2024 by Ali Z
I cannot thank this vet enough for how they have helped me the past several months. I had to put one of my guinea pigs down after his consistent, severe battle with his paw being injured. Now, one of my guinea pigs is having respiratory issues. I'm a guinea pig rescuer, I intend on forming my own rescue, and despite this vet being a little over an hour away from me, I am so unbelievably thrilled to go there and make the journey when my guinea pigs are having an emergency. Thank you so much
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November 2023 by Renee Taliana
Dr. Lucas saved my black cat Rocco. She gives all of herself to every case. She is an angel. You want this team to take care of your animal family.
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October 2023 by Deb Lane
Dr. Lucas and her staff are amazing! I can't say enough positive things about them. I started bringing my dogs to her 35 years ago. I even followed her from Colonie to Saratoga. It's about a 40 min drive drive from East Greenbush. That's how confident I am in her. You will be treated with respect, caring and honesty. Be sure to check them out. You won't be disappointed!!
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October 2023 by MaKara Reed
After calling several places all morning we finally found an office to see our pet chicken. I am sure it will be a first seeing a grown woman cry over a chicken, but the staff were all amazing and patient. Highly recommend. They explained everything, gave us options, and I felt they cared about the animal and not just about the money. I appreciate that even though it was a chicken they provided excellent care and did everything they could to help her and us. They were upfront about the cost every step of the way. The prices were very fair.
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October 2023 by Belle Papillon Déesse
My sister took her life cause of being given false hope that she'd get her baby dash (3 yr old rabbit) back. She wrote a review but is too long i will summarize as much as i can. She brought him here on 7-12-23 she couldnt afford surgery due to losing her job, didn't know how much longer it would be until she found another and gave him up so they could save his life. She checked up on him an told the staff that if she knew of fostering she wouldn't have surrendered him an was told there would be a chance to get him back cause of too many rabbits in the shelter. She spoke to sara to be told it would be tricky, that she would have to pay 6800$. She had papers showing it was nearly 2000$. The next time she called she told her she had a way to raise the money but sara said she signed him over and would not get him back and that their vet tech is keeping him. She asked why didnt she say that to her the last time she called. sara said she tried to let her down easily. She couldnt understand how lying about something she should know would help. She too lost a lot in the past few years, was the only family she had was ther when no one was. To be given hope then for them to take it away was the cruelist one can do. I wasnt there for her was wrapped up in my own stress and i have to live with that. This is my way of paying her back. She left call and voice recordings and paperwork that will be shared with social media. You are unprofessional and karma will follow with the exception of Dr. David, she was extremely thankful to him for saving his life and also being kind to her with that being a difficult decision. I dont know what name she gave but these people didnt Id her. she gave a false name to protect herself from an abusive ex finding her she didnt know who he knows but what if someone were commiting identity theft. I wouldn't be surprised if most of the good reviews are fake and if they treated her that way because of her race. She didn't deserve that. Some of them forget that ppl need compassion too. She wanted ppl to know that if you don't have a good support system, don't become a fur parent.
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September 2023 by Laura Reyna
We wanted to share our experience. We’ve been coming here for just over a year for our 1.5 year old puppy, Layla. Everything has been satisfactory but after our last experience we are more than grateful for everything Dr Lucas did to help save our puppy. We were able to get in on the same day for what we anticipated was an urgent matter. Long story short, surgery was required the following day for a complex bowel obstruction. This was a Friday - Dr Lucas came in on her day off to perform the surgery. Furthermore, she met us at the clinic the next day, for a follow-up (practice is closed on Saturday’s). Dr Lucas was caring, friendly and professional at all times. She even called us Saturday night to check in. We highly recommend Dr Lucas and Upstate Animal Medical Center. 10 stars.
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August 2023 by donna clark
I was away on vacation when my dig got attacked by another dog. The staff got me in right away. We so wonderful and compassionate. My dog required emergency surgery and they were so kind and supportive
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August 2023 by Litteraly Me Tho
I have never used this place as my vet, but after reading a very concerning community post I had to come on over here. I have read from multiple people in my community that this vet and the staff are uncaring and unethical. Rushing people who are saying goodbye to their pets, euthanizing pets without consent, lying, rough with animals, specifically a lot of cases where the clinic had client pay for tests and such and then booked the actual surgeries MONTHS away. Keeping animals in small enclosures for hours on end with no break (no not even to use br many cases where owners have found feces in their pets cage after visit) So many heartbreaking words from my community on how this establishment has killed and or harmed their loved animals. Horrible to hear how my community has been effected my the carelessness of greedy money hungry people
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July 2023 by gabrielle haynes
Pricey but well worth it. Both doctors are amazing clinicians and compassionate humans. Highly recommend!
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July 2023 by Joseph Powers
I brought our puppy in for a vet tech appointment and we were taken early and out in just a few minutes
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June 2023 by Katharine MacAlister
Dr Tamas has been amazing. He left no stone unturned when it came to my cat and cats can be difficult to deal with. Then he found an issue with her that was not found in many many many vet acupuncture and specialist visits in Florida. I am really happy with his acupuncture, Chinese medicine skills. He manages to get many needles in my kitty and I just am so grateful to have found him. He’s very very smart with nutrition as well. It certainly is comforting to know that you have a good vet to take your pet to my gosh it’s just a really important part of my life.
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April 2023 by Lyndsy Kapustiak
Everyone is very nice and respectful. Along with taking the time with my extended family to ensure proper care.
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November 2022 by Cas Simmons
Dr. Tamas is amazing! I brought my gecko in with some eye issues on Tuesday. He got some antibiotics but still wasn’t getting any better as of today. Dr. Tamas made sure to get us in the same day and ended up removing a very large piece of retained shed skin from my gecko’s eye. He looks much better and is obviously feeling much better. Thank you so much Dr. Tamas!!
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October 2022 by Diane Tilger
I have always received great care for all my pets and the dr.s are great e en the owner BUT I left the practice because I feel the owner is rude she needs to take some courses in etiquette MY last visit I was waiting with my pet to bee seen and I was by the door outside and the owner pulled in got out of the car with a big dog and hand gestured for me to move it was rude and classless dog and hand gestured
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September 2022 by 鳥森
The drive is worth the care I get from this clinic, as is every penny spent here. Avian vets are difficult to find, even more so if you want an actual expert as opposed to someone with only a general understanding. Dr. Lucas is quite honestly the best exotic bird vet I have ever been to. She's friendly, perky, thorough, listens to concerns, and explains things in a way that even less experienced pet owners can understand. Lab fees are minimal compared to other clinics as is the appointment fee― which is a HUGE help in the post-pandemic haze. With excellent care, knowledgable staff, fair prices and clean exam rooms, how could I give this animal hosppital any less than 5 stars? I can't! They deserve each star I've given and honestly, they deserve 5 more. Thank you all so much for taking care of my king and putting up with my manic personality (I think I get more nervous at the vet than my birds do). Keep being the best vet in NYS!
