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May 2023 by David Cooper
Just picked up a new ring ... my wife loves this place. Bench for male non-shoppers is right out the front door ! Definitely worth a visit.
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April 2023 by Alicia Stanton
Wonderful selection! We never leave empty handed. The young lady who works at this great store is so helpful, knowledgeable and very friendly ! Always a great experience
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February 2023 by Lihi Ann Bakal
Robyn, the owner, is so very kind. I had an issue with a purchase (not to the store’s fault) and she resolved it in a timely manner and with such a kind attitude.Made me feel like a valued costumer, and i will definitely shop at ‘Silverado’ in the future.Great selection of beautiful Jewelry!
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December 2022 by Megan Carroll
Definitely way too expensive for the mass produced small silver studs. I had hoped to find something affordable for my daughter here for Christmas and I am not going to judge any of the artisan pieces or their prices for those, but if you think they have something for everyone think again. $38- $55+ per pair for mass produced silver stud earrings is a rip off.
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September 2022 by Rob Sklenarik
A very different jewelry store with so much to discover. No matter your style your sure to find that perfect piece to set your outfit on a crash course with fabulous. The staff is warm and friendly.
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October 2021 by Elizabeth Kelley
Wonderful jewelry selection and extremely attentive staff! Love this Saratoga gem!
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August 2021 by Kristen Collis Williams
Amazing customer service! I bought a beautiful little pair of silver hoops a few months ago, and wear them almost everyday. The young woman who helped me was lovely and so knowledgeable. Sadly, the post on one earring broke the other day. I contacted Silverado via email and they went above and beyond to help. Thank you!! I can once again wear my hoops! I can’t wait to visit your beautiful gallery again!
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August 2021 by Zoë Newman
Beautiful store and attentive staff! I am always excited to shop there and am constantly complimented on the pieces I wear and gift from Silverado! A must if you are in Saratoga.
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August 2021 by Rachel Suppé
Best jewelry store in the area! Customer service is top notch and staff are always warm and friendly. Everyone who works there is incredibly knowledgeable and helpful, but never pushy. The jewelry is exquisite and available at every price point. Nothing but good things to say about Silverado!
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August 2021 by Amelia Strauss
I’ve been shopping at Silverado for over 15 years and they never disappoint! They have the most gorgeous, unique selection of jewelry and their customer service is always above and beyond! They make you feel welcome from the second you walk in. Whether you’re looking for a special gift or just something for yourself, this is the place to go in Saratoga!
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August 2021 by Chris I
Silverado is my favorite jewelry store possibly anywhere. The staff are always friendly and helpful and the selection is always great. Most of my jewelry has come from Silverado, highly recommended!!
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August 2021 by Jessica Borg
Walked in here with my husband and son for the first time on a Thursday late afternoon/evening and had a bad experience. My family and I were visiting the area for a relaxing birthday getaway from nyc. My hubby was planning to go all out and told me to pick anything I wanted so I browsed and browsed and browsed for a good 20 min. Unfortunately not one employee addressed my presence, including the owner. They had customers in there being helped and customers that came after me also being helped. When I would get near a piece that caught my eye that happened to be close to an employee and customer being helped, they would pause and glare at me as if someone was caught using the bathroom, not ok. Again not even a hello, nothing. I liked a few pieces but due to the lack of proper basic human interaction skills, I walked out. Pretty rude if you ask me. Providing service only to customers you know personally, is not the way to do business, sorry not sorry. In my experience, customer service is not top notch and they DO Not make you feel welcome from the moment you walk in the door. Coming from a fellow business owner in nyc.
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August 2021 by Jessica B.
My family and I were visiting the area from nyc for a relaxing birthday getaway. We walked in and were not greeted so I browsed for a good 20 min and was planning to purchase a few pieces. Not one employee nor the owner for that matter addressed my presence. Not a good look. There were several customers being attended to and even those that walked in after I did, and they also were helped. This was my first time there and I must say, as a fellow business owner in nyc, that is not the way to do business. Customer service was lacking. Perhaps if they knew me personally, they would have been helpful or even said hello, based on the energy and vibe of the store, this was pretty obvious. I approached several counters to further look at pieces, some where employees with customers were standing and my goodness, take that glare and put it back where it came from. I'm used to shopping at boutiques on Madison Ave and never have I ever experienced such a feeling of judgement with a dash of ignorance on top. Word of advice ladies, don't judge a book by it's cover. I ended up walking out due to the lack of customer service and just basic social skills. In my experience, they did not make me feel welcome from the moment I walked through the door. Had this not happened, I was ready to make a pretty nice hefty purchase. Too bad.
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December 2020 by Tristan Jette
First time purchasing a piece here and it lived up to the other reviews. The staff is incredible and the selection is just gorgeous. I was helped by Olivia, and she did an amazing job helping me with pieces and finding one that was just right for my friend for Christmas. Not pushy at all, very kind and straightforward about everything. Will definitely return when looking for jewelry in the future!
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December 2020 by Janelle Brown
I have browsed, purchased, gifted, wishlisted, window shopped Silverado since it opened. I am always met with exceptional beauty, thoughtful curation, and friendly service. Thank you.
