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September 2022 by
Lovely shop with beautiful things inside. Since the pandemic I have had to be satisfied with Loft and Talbot's. I was drawn inside by the sheer look of the place. I made a watercolor sketch of it at home and sent it to Natalie. She has been there for 28 years. Restored my faith in retail!
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August 2022 by Molly Gagner
How was our experience? It was terrible, the owner watched my sisters and I on the sidewalk from her stoop with her friends. From there she decided we weren't worthy of entering her store. She yelled down to us and asked us if we were looking for the yellow boutique. When we said no, she told us that she didn't have what we were looking for and to move on. The way she judged us and spoke to us left a very bad taste in our mouths. Our shopping trip for 3 brides was off to a bad start. Thankfully it didn't stay that way for long. Everyone else we ran into was lovely, welcoming and helpful. Especially Del at Saratoga Closet where we found exactly what we were looking for and had an amazing experience. I highly recommend not going to Saratoga Trunk.
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July 2022 by Y385DGmollyf
The lady working at the store, not sure if she was the owner, watched us on the sidewalk with her friends as she sat on the stoop. From watching us she decided that we were not worthy of coming into her store and told us that she didn't have what we were looking for and to go somewhere else. This was the first store in Saratoga we tried to go to and started us off with a bad taste in our mouth. Thankfully everyone else we ran into we wonderful and helpful. We ended up finding what we were looking for at Saratoga Closest. Del there is amazing and will help you find what you are looking for with no judgement.
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December 2020 by Stephanie Williams Ruzycky
I am so glad I stopped at Saratoga Trunk to look for my dress for my son's upcoming wedding. I had already been to several shops and was unable to find "the dress". Natalie is awesome. She is professional and extremely helpful. She knew exactly what I was looking for and had the perfect dress. I will definitely be going back for all my special occasion dresses.
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November 2020 by Sofia D'Alessandro
Beautiful store with very nice evening wear and semi formal dresses. Great experience with owner, and carries great selection.
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October 2020 by Stephanie Ruzycky
I am so glad I stopped at Saratoga Trunk to look for my dress for my son's upcoming wedding. I had already been to several shops and was unable to find "the dress". Natalie is awesome. She is professional and extremely helpful. She knew exactly what I was looking for and had the perfect dress. I will definitely be going back for all my special occasion dresses.
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August 2019 by Lauren St. Pierre
Simply the best!
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January 2019 by Nancy Van Voast
Amazing! The owner, Natalie, is a lovely woman!
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November 2018 by Melissa Ward
Excellent dress shop. Beautiful items you can't find elsewhere. Natalie is amazingly helpful. She knows fashion and takes the time to work with each customer.
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November 2018 by Jane Trinidad-Hennes, BS, IAHC
Need that perfect gown/dress whether its for a special night or event... Natalie is one of the only women in the Capital Region who is a Master in fitting "You".
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August 2018 by Monika A.
Absolutely gorgeous pieces. I went to the Naples location and I wanted to try on EVERYTHING in the store. Their service is amazing, the young lady was extremely helpful and gave suggestions on what I should try on. I purchased a lovely bathing suit and a wrap dress. I hope at some point they branch out with more locations, EVERYONE needs a Saratoga Sundress near them!
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May 2018 by Paige L.
First off, very unfriendly staff. I've been in twice and have had the same experience with the women working in the store- very unfriendly and not helpful at all. As for the store itself, very over-priced. You can probably find similar or the same dresses and rompers at TJMaxx for a much better price (and experience). It's a cute little shop but has poor quality staff and is pretty pricey.
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May 2018 by Julie Briggs
Such an unexpected gem. Was a little taken aback by the gaudy hats when you walk in (but it is Saratoga, after all), but the selection of dresses was stunning! She has Nicole Miller, Black Halo, Theia, and many other high-end designers. The prices are high so it's definitely a special occasion store but she has many sizes as well. The owner is so kind and welcoming. I felt bad for not buying anything but I would return if I ever have the occasion.
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April 2018 by Alana Marie
Was treated very rudely when shopping here. I gave it another attempt about a month later and was again disappointed with the service. Cashier even laughed and mocked me when I attempted to ask questions. I spoke with friends in the area and they have had similar unwelcoming experiences.
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November 2017 by Sara Pinti
They advertise as being open until 6pm on Saturday and we drove a half hour to get here. It's 5 o clock and the sign now says closed. We looked in the window and a sales person made a face and mouthed the words "sorry" to us. Oh well, your loss of business not ours. We will buy at Rockabella.