10AM - 7PM
131 Ballston Ave, Saratoga Springs“We stopped in for a new phone for Mom. Hadyn made it straightforward and simple. We were in and out with a new phone and plan in no time. Thank you, Hadyn so much for the assistance and making Mom a new Cricket user.”
“Even though they had nothing in stock that I needed, the staff was very polite. They should let their corporate manager know that they need to have more supplies in the store if they expect them to make sales. It doesn’t seem like Tmobile wants this store to succeed.”
“Jay W was great to deal with. Getting a new phone and he explained options clearly and honestly. He went beyond by switching over all my apps and data on to the new phone. It took a long time(>2 hours) but he stuck with us through the whole thing!”
“I'm guessing most of the one star reviews are from people who just showed up expecting to be helped right away. You need to make an appointment. Download the app, pick a time, check in at the kiosk up front, and relax. I've never had to wait more than 30 minutes, which doesn't seem unreasonable to me.”
“I'd say there was nothing to improve. The associate Nathan was extremely helpful, patient and knowledgeable. I was able to go into the store, actually touch what I was looking for so I could choose exactly what I wanted, set up both devices and put case and screen protector on my phone as well as order the screen protector and the keyboard accessory I wanted for the iPad Air I brought home that day. I was not able to accomplish any of that in the 2 visits I had at the store that was in my immediate area. I was very happy with the fact that a store 20 minutes away from me was able to get me everything that I wanted”