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February 2024 by Carlton Gamble
It was time to get another washing machine. I ran to Lowe’s and I think I found a good one. The sales man was super helpful and the setup the appointment, installation and removal of the old machine. I grabbed the 5 year warranty too (you never know what the future brings). So for at least the next 5 years I’m gonna be worry free with the washing machine.
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February 2024 by Tammy Dow
Very helpful
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February 2024 by Dennis Berg
They don't tell you when you buy any appliances that you only have 48 hours to return it I spent alot of money to get appliances there i had a problem with them but did not find out till having the installed 3 days later only to find out then about there policy I'm so disappointed after all the money I spent with them over the years I feel that they let me down
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January 2024 by Jim Rogers
Have to say over the years I've been a Home Depot guy, but lately I've been finding myself more and more inside Lowe's.
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January 2024 by Charlene Stafford
AO Smith hot water heaters that are sold by Lowes are unreliable and do not last. Do not buy an AO Smith hot water heater. I have 2, that each lasted less than 5 years, company replaced one but did not cover labor, did NOT replace second even though it is clearly a faulty product
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January 2024 by Reiki Angel
We enjoy the craft days they do for the kids. The staff is helpful and friendly.
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December 2023 by Paulette Az
Several associates at the Saratoga Springs Lowes went above and beyond to help me sort out the problem I had in dealing with the delivery of cabinets I ordered online. They were to be delivered from Latham store.For more info on my problem, see my review of the Latham store of the horrible customer service.
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December 2023 by Lisa S
Great helpful staff with my plumbing questions.
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December 2023 by Nkellz 3018
The store is neat and clean but there is absolutely no staff -
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December 2023 by Lynette Volk
Great place for all your needs, love the curbside pickup
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December 2023 by Dylan
I made the mistake of choosing Lowe’s install my vinyl wood flooring. I elected to pick up the items (on 10/25) to avoid the $80 delivery fee, I assumed I got everything as no one said otherwise. I found out I was missing 2 items, one of which was on special order and expected to be delivered on 10/30. On 10/30 I call Lowe’s and was told the item was being shipped directly to the contractor and that was expected on 11/6. 11/6 I go to Lowe’s and they tell me the item is “probably on the truck out back” but they wouldn’t know until it was unloaded that night. Josh the flooring supervisor was extremely unhelpful and when questioned about where my item was and any compensation for my time, he stated “it is what it is”. 20 minutes after I left the store I received a call from a flooring associate saying the item I was waiting for has been in the store since 10/30 and they had no idea. Josh the supervisor should have made that call. I talked to Jeff the assistant store manager, his body language told me he couldn’t have cared less and threw a gift card at me to get me out of there. Lowe’s Wilton is very unorganized and they have no idea what they’re doing, avoid at all costs.
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November 2023 by Cerid Ricks
The people at the customer service desk would not warranty a broken kobalt tool for me because they did not have the kobalt version anymore and said I would have to call the customer service number. Guess what, I called and they told me the store should give me a craftsman equivalent. Went back in and told them all this, and they still would not help me out. I went to a different branch the next day and was in and out within 5min with a new craftsman tool essentially no questions asked.
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October 2023 by Marilyn Almy
Love the store except the fact NO cashiers. There was a young woman to assist with self-checkout but there are people who are technically challenged.
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October 2023 by Brian 360
So many times I end up here with no clue what or why. Thankfully the crew has always been very patient and helpful each time.They carry a nice selection of non-pressure treated lumber that is hard to find elsewhere.
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September 2023 by Martin Kipp
You know I have come to love this store. The people are so friendly and I know where everything is now. Prices are high as they are everywhere.
