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February 2024 by Jim Rogers
I purchased some things for my wife for Christmas and we brought some things back in January both times the staff were exceptional and we got some great deals especially on kids clothing for our grandchild
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December 2023 by Eddy Lai
Staffs more than customers
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October 2023 by Hunter Gage
Can y’all NOT have your employees approach me SEVERAL times. I can shop by myself. It’s annoying as all hell
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May 2023 by Janelle Brandon
This store’s leadership is awful. Dave who works there has a very rude an demeaning attitude towards customers and well whomever doesn’t work there. The general manager speaks to folks as if they are beneath her. I saw her speak to a window cleaner with extreme malice. I will never stop foot in this establishment again.
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July 2022 by Del Engelbrecht
Great store for baby clothes
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July 2022 by Harry Hart Jr.
Good deals
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August 2021 by Bella V.
The clothes? Eh, decent quality but nothing special. The customer service? Horrible. The woman I spoke to was not only sexist, insisting that I wasn't allowed to shop in the men's section because I was a woman but also wouldn't let me pick out the size I want because I was "doomed to discover that it's going to take years for me to lose enough weight to fit in those" her words, not mine (i'm in the top 1% of weight percentile and extremely skinny, also I KNOW WHAT SIZE I AM) it was as if she didn't want me to buy clothes from a clothing store, trying to shoo me away like a wayward cockroach. Long story short, I will never be returning to this store again.
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November 2018 by Russell Duffney
The cashier was very wonderful & pleasent ..She also help to apply for a Gap store credit card ..iI was very pleased with the service that I was giving & also the great deals that I've got with the clothen that I bought for my daughter for Christmas..
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October 2017 by Hannah Ramsingh
Courteous and helpful staff.
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September 2017 by kaira kristbergs
It's the nicest gap we have around here. Also has a gapbody section
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August 2017 by Eyee Amegee
Great location and store organized. On site free parking up to 2 hours, just make sure to have your ticket stamped.
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September 2016 by Kyle Moore
Great location right in Broadway. Doesn't have the most amazing selection but just enough.
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May 2016 by Andrew McKelvey
Convenient location. Limited selection due to trying to have a section for men, women, children, and baby all in one space.
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October 2015 by Edie S.
I buy a lot of Gap clothes online, and some at this store. Whenever I have needed customer service here, I've had to struggle for it. The managers just don't seem to prioritize making their customers happy. Right next door at BR, which is in the same retail family as Gap, the manager is fantastic and really cares about making her customers happy. Our local Gap managers might consider a refresher course in customer service.
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November 2014 by Bill Z.
I like GAP clothes, but I an not likely to shop often for them at this particular store. One significant reason is that there is not a large inventory of clothes for men here. I would say 75% of the retail space is for women's clothes. I wonder if perhaps the majority of GAP's customers are women, or maybe the owners of this store just didn't put a lot of emphasis on it because they are next door to a Banana Republic and across the street from an Eddie Bauer. Also, while I was at the checkout area, 2 people in front of me had problems. The clerk waiting on the person in front of me could not retrieve his rewards program information. The woman at the other counter had a lengthy discussion with the woman checking her out, who was evidently the store manager. The conversation, while not exact, went along these lines: Manager: We can't accept that card because it doesn't have a VISA logo on it. Customer: Really? I don't understand, because I used this same card at another GAP store yesterday. Manager: Well we can't accept it. Customer: Can I at least swipe it to show you that it will be accepted? I know GAP accepts this card. Manager: Even if the machine accepts it we can't; I know because I'm the store manager. The manager was lucky the customer decided to purchase the clothes anyway with another card. It seems like this was clearly a case of "My word versus yours." If the manager was right, she could have used a less harsh tone. If the customer was right, then there is some set of inconsistencies between various GAP stores. I really have no idea if these sorts of things affect business overall for this store. It has a great location, a good women's inventory (but an awful men's inventory), but some unhappy customers.