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August 2023 by Darryl Walls
GRACIE was simply OUTSTANDING! Professional, courteous, cordial, spoke well, greeted me with "whatever you need I'll get it done" saying and behavior, thorough, and removed all anxieties from me concerning the process and if the package would reach its destination the next day and on time.
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July 2023 by Li
This tall grey haired lady told me I could receive my package at FedEx and then the assistant manager there says I have to go to the post office to find it but the team member there said I have to write FedEx office on the receiver line to get to the office after the shipper already messaged me the package has already been delivered.
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May 2023 by John Behan
My company has used these great people at FedEx in Saratoga Springs for many many years. We have always been very happy with their quality of work, the customer service and friendliness of the team. Shout out to Crystal who has been great to work with along with many others at this location.
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March 2023 by Kristi Krulcik
The staff is friendly, fast, and eager to help. I had to urgently send documents overnight and only had one hour before the deadline. The staff was right there to help me print documents and get my shipping order ready in time. When we ran into formatting issues, they again came to my side and helped me rapidly make more copies, troubleshoot, and get everything ready just before the overnight shipping items were picked up. THANK YOU to the amazing team!
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December 2022 by Carlton Gamble
Great people within. The parking situation is horrible but you still get 5 stars in my book. ⭐️ ⭐️⭐️⭐️⭐️
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September 2022 by Vanessa Laird
This is a review for the FedEx website, not this particular store location. Store members always ask me if I have a FedEx account. I don't and I would like to make one, but they say they cannot make it for me there; I have to do it online. I have tried 3 different times to make the account online but despite all the information being cleared I always get an error message that the account can't be created online and I have to call customer service. The customer service number is the most frustrating robot system ever, it never solves the issue, and I never get to speak to a human being or get my account setup. This is TERRIBLE customer service. Please work on improving your system for setting up accounts. It should not be this difficult or take this much time and effort, especially if it's something you want people to do.
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September 2022 by Vanessa C.
This is a review for the FedEx website, not this particular store location. The store members always ask me if I have a FedEx account. I don't and I would like to make one, but they say they cannot make it for me there; I have to do it online. I have tried 3 different times to make the account online but despite all the information being cleared I get an error message that the account can't be created online and I have to call customer service. The customer service number is the most frustrating robot system ever, it never solves the issue, and I never get to speak to a human being or get my account setup. This is TERRIBLE customer service. Please work on improving your system for setting up accounts. It should not be this difficult or take this much time and effort, especially if it's something you want people to do.
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July 2022 by Jodie Johnson (JJ)
I like using this FedEx! The people here are great!
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July 2022 by Leo Aug
The service was top notch. Erika provided exceptional customer service.
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June 2022 by Josh Westfall
Expensive and you have to make copies yourself. I'm not a copier, thats why I go to 0laces like this.Went on 5/16/2022 at around 530/6pm and one of the clerks was on the phone loudly talking about personal problems. I don't need to hear that either.Do yourself a favor and go to staples.
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June 2022 by Brendan Clancy (upstateartist)
It cost me over 100 dollars to have them package, label and ship a painting to Canada, it made it all the way to Rensselaer where it was discovered the label fell of the box. They have refused to do anything about it and I was never notified of the issue. Avoid at all costs.
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May 2022 by Matt G
Fast and friendly service and was cheaper than UPS and USPS for my shipping needs. Also, there was a really cute dog there at the time ??♂️
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August 2021 by Amy Lotti
This is the only place I will ship packages in Saratoga Springs. Friendly, professional and excellent customer service!
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June 2021 by Mary Flores-Camacho
This FedEx office is large and bright. I needed some documents printed and it was so easy. The staff is friendly and makes visiting this location a pleasant experience.
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April 2021 by Doug L
I had a very oddly shaped item that I needed to ship. Bridget was extremely helpful and generous in helping me take care of this process (helped find the right size box, cut it down to fit the item and all in a very quick and efficient manner). Highly recommend this location for your shipping needs!