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March 2024 by Taylor Hopeck
I have been with Witt Construction for 2 years; I was newer to the industry and design all together. I have worked with Jen more times than I can even remember by now. I know John the owner of Witt Construction has worked with Best Tile for years, and Jen has always been our main girl! She is always quick to respond even if it might be a silly question. She offers her opinion when needed and is willing to look into alternatives when needed! She always gathers samples and label's them to make it easier on me when I ask. I never worry if I can't make a meeting because I have full faith in Jen and her judgment. Plus, she is so personable with clients and myself when we go in for a meeting and is ready for anything we throw at her.She has such a bubbly personality and is down to earth and real. She tells it how it is when we are on a tight budget and that is what I look for.I am always excited to work with Jen and look forward to learning and continuing to grow our relationship in the future!I have attached some of the latest pics of projects we have worked on with Jen. She has been with us through the last 5 award homes, and we will keep her for the next!!
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March 2024 by david R
Big shout out to Jennifer B at the Saratoga Best Tile. As an interior designer, I work with Jen sometimes on a very regular basis. She is always prepared, pleasant, and creative! Jen is a wealth of product knowledge and is always willing to investigate any new options we might want to see. She is a team player and I welcome her opinions and professionalism. Denise Rappazzo, Plum and Crimson FIne Interior Design
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March 2024 by Judi Price
As an Interior Designer, I need reliable sources for fantastic products, and Best Tile has always been my "go to place"! I know I can bring my client's into the showroom and come out with the perfect tile selections for their kitchen and bath renovations. I highly recommend Best Tile. Not only do they carry a wonderful assortment of beautiful tiles, the service is fantastic!
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March 2024 by AnnBritt Newey
I highly recommend Best Tile. They have a beautifully curated selection of tiles (at varying budget ranges ) and a great staff who really know their stuff! I always work with Jennifer. She is fabulous to work with, so on point and has a great eye!
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March 2024 by Don
Jen has been a great help, guiding me through renovations of a kitchen and 4 bathrooms - keeping the historic tiles charm while meeting my need for a touch of whimsy.
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March 2024 by Eva
I'm an interior designer and have worked with Best Tile for over 15 years. I've done many award winning projects with Jen! She is the consummate professional--quick to respond, quick to come up with alternatives and options when needed, and very willing to go the extra mile to get me any information I need to make the project a successful one. I lean on her knowledge of product lines and tile specs to ensure that each selection we make is not only beautiful, but functional as well. Jen always brings a vivacious energy to each meeting, and helps me steer my clients towards the best fit for their needs. LOVE this store and the ladies who run it. You're in excellent hands.
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March 2024 by Limerock Racer
We have just completed our third project order with Jennifer B at the Saratoga location. She has done a fantastic job with assisting on design and selections. She made the process of selecting and ordering so very easy. The staff have been great through the process including delivery: we can’t recommend them enough!
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March 2024 by Kennedy Flack
As a professional designer I do a lot of work with Best Tile and I cannot recommend them enough!! Jennifer in particular always goes above and beyond for our clients, her incredibly kind demeanor, extensive knowledge of all the products, and great design style makes working alongside her a breeze. We will be working with Best Tile and Jennifer for many years to come!!
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May 2023 by Kim Ogden
Our experience with Best Tile was amazing. Moira was great and everyone that we talked to in the store were so helpful! After our builder abandoned our project before it was done, we had to find the right people to finish. Moira recommended a number of installers to try and we were able to get Keith Boden who was also awesome. Having Moiras help with our selections made the process so much easier. The amount of tile and the design center having staging areas to put everything together is awesome. I went in numerous time and took many samples and ended up with tile we love!
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February 2022 by Brien M.
Selection? 5 stars. I can't imagine a showroom with more types of material, shapes and sizes, colors - if they don't have it to show, it may not exist! To be honest, they also have wish books where I saw incredible English tiles, for example. Price? No idea. We didn't shop around so no effect on star rating. Service? When we were helped, it was polite, professional, thoughtful. However, the two sales people were overwhelmed when we were there. We had an acceptable wait but a line of customers built-up behind us. It was a pretty good experience overall.
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May 2021 by EsquireDoctor
I was lucky to find BEST TILE in Saratoga Springs, NY when I was building my first home there in 2007. Since then, I have built two more homes in Saratoga and am currently modifying a home on the Eastern Shore of Maryland. I routinely use BEST TILE because the selections are like looking at beautiful artwork in a nice art gallery. AMAZINGINGLY BEAUTIFUL! Not only are the selections something to behold but the staff is knowledgeable, friendly and professional. Jen in Saratoga and a nice woman who has been with the company for 17 years out of the Columbia, MD store are super! They get just as excited as I do! Additionally as a licensed Realtor as well as an attorney practicing law in the real estate field, I have seen the good, the bad and the ugly as far as contractors and materials providers. Look no further for peace of mind. Run to BEST TILE, have a pleasant experience with the selections and feel secure knowing that the pricing is perfect and the quality is excellent.
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March 2021 by EsquireDoctor ..
This is my fourth home using Best Tile. Three were in upstate NY and the current one is near the Chesapeake Bay in Maryland. I purchased this resale home and the poor kitchen was abused. Thank you Best Tile for giving my kitchen some sparkle!
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March 2021 by Patricia L.
They offer very nice products to be sure but their customer service policies are awful. I ordered tile for my bathroom. The contractor was running a little short. Asked me to order 2 more boxes. I ordered the tile and paid for it. About one hour later he said we only needed one box. I called and was told I could not change the order. ONE HOUR AFTER IT WAS ORDERED! So now I will have $150 worth of tile I don't need. I am doing 2 other bathrooms a s a kitchen this year. Guess which tile place will NOT be getting my business?
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February 2021 by Liza Sheker
They provided excellent help for me when I needed trim pieces for 3 bathroom projects. I love their store. So many wonderful choices at all price points. Plan to use them for an upcoming new house project.
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February 2021 by Megan R.
Highly recommend using Best Tile, the staff was extremely helpful providing direction on tile to choose. It took us a few trips to decide on our tile and the staff was never pushy. Will use them again in the future!
