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January 2024 by Tammy Quinn
Joseph N was great. Prompt service, knowledgeable, helpful, polite. He answered all of our questions and helped making my decision allot easier. I recommend this store. Thank you all very much.
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November 2023 by W EH
Best customer service! Rick was phenomenal in helping us get our service switched over to AT&T. He was patient with us as well as the horrible company we left. Everything was explained in detail and we left very happy with our new service and equipment.
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September 2023 by Cinthia Landeros
I went in to upgrade my phone and pre-order the new iPhone, Jacob was very friendly from the start and made the upgrade process super easy. I appreciate how quick and efficient he was, and the rest of the staff was also friendly! Thanks so much Jacob for making this an easy and smooth process!
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September 2023 by Charlene Remillard
The Wilton/Saratoga, NY ATT store staff, particularly Rick, is phenomenal. I purchased a new Samsung S23 Ultra through them and Rick patiently transferred over all the contents of my old S10+ phone explaining the process as it went along. He made sure everything worked correctly and that I was satisfied with my new phone and answered all my questions. He has a lot of knowledge and is a valuable asset to ATT. THANK YOU RICK!
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September 2023 by Kristine Slaugenhoup
Shawn at the Wilton ATT was amazing. He saved us money on our plan, phone, and watch. Definitely will come back and work with him again.
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September 2023 by Michelle DeGarmo
Friendly and helpful staff. Much better than my online experience. Definitely recommend.
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August 2023 by Jeffrey Rice
Rick was incredibly friendly and helpful with us transferring service and getting set up for new phones! Great staff to work with!
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August 2023 by Reina Taylor
Rick who works at the Wilton store in Saratoga was utmost amazing honest person. Made me feel comfortable and was beyond knowledgeable. I had a great experience with him . Thank you .
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July 2023 by Robert Traver
We often take for granted the very things and people who deserve our gratitude and deserve to be recognized. Yesterday I was having a very bad day as my smartphone had died and I needed immediate support. I first went to AT&T store in Clifton Park NY where I have purchase this and several phones in the past and unfortunately was very disappointed with that experience, so much so I was contemplating changing carriers after all these years with AT&T. I opted to try AT&T one more time and went to the AT&T Store in Saratoga Springs NY where I was fortunate to meet Rick "M" who greeted me with a smile and asked how he could be of assistance. I explained my problem and my previous experience in Clifton Park to which he apologized for my previous encounter and said he would be happy to help me resolve my problem. Words cannot express my gratitude for the incredible Customer Service Rick provided. The time and patience Rick gave me to resolving my issue in a timely manor fully displayed the training and experience he offers to his clients which I believe is extraordinary and for which I am extremely grateful, Thank you again Rick...
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June 2023 by Susan Flanigan
Worked with Joe C he was fantastic and met all my needs in a timely manner! Definitely recommend ?
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June 2023 by Steven Shumway
Joe C he was absolutely amazing I came in with a problem with Apple CarPlay and he fixed the issue that I was having along with working with another customer… He was multi tasking and I really appreciate what he did to serve my needs
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March 2023 by Landen Kerby
Excellent service! Everything was done very quick and Andrew was an excellent salesman and Parker and Jacob were great with helping set up our phones.
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February 2023 by Jeff Farrell
The customer service tech Shawn was great! He got my phone apps downloaded so I can access my e mails and Facebook messages, and since I am going away I will really need that option on my phone. Refreshing to see someone with such a good attitude and pleasant personna.
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November 2022 by Judith Bougaieff
Customer service representative Alex Mangus at the Wilton, NY store, gave me incredible service. He's super competent, professional, and a great person all around to deal with. It's worth going to this AT&T store just to work with him!
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November 2022 by Robin Mattison
My rep greeted me with amazing service gave the reason for me to require service he had the answer immediately with another rep but quick answer and Alex was able to complete my reason for service on a new replacement device highly recommended
