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August 2024 by Minda Briaddy
Great customer service. They are always busy and really need two at the front desk especially first thing as they open so late in the day. It must be very difficult to keep help with so many customers to keep happy sitting g for 20-30 minutes on average each. Based on my own experiences.
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July 2024 by ryan lyford
Losers
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June 2024 by Stacey Cox
Great service
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June 2024 by Eric Wamsganz
Worst place in the world to get service there is always a line and the available help there isn't very good. When I was there a couple of days ago the person who was working put up a sign on the door be back in 35 minutes and that time I witnessed a dozen people come and go. They shouldn't have any down time when they're only open 8 hours 10 to 6:00
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February 2024 by Jessica Parker
Amazing service, the people are sweet and helpful and kind! I have always had spectrum and I always will no other service will do!!
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February 2024 by Kevin Watson
They hooked me up with better equipment loved it
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October 2023 by Judge WH
Glad it open again, but always long waits...
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October 2023 by David Holley
Great customer service
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October 2023 by Johnny Diamond
Always helpful here
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August 2023 by Kevin Benware
This place is ridiculous
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August 2023 by Dave Dorsey
Employees are fantastic.
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July 2023 by Erik Petersen
How does a company that has a monopoly on internet not have working service? I've been a new customer for under a week and the service is already out.I've been put on a waiting list since I can't make the evening appointments, with the closest appointment I can make i need to miss work for. Just like Frontier, they charge wild amounts for a service that rarely works.Would never recommend, but if you live in the Tri-Lakes, you don't have a choice.
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December 2022 by Adkcj
Convenient 30min break while needing to drive 25 mins to get here with a baby in the car. How do you continue to take a break with paying customers sitting in your parking lot. Hope this worker enjoys working jobs that they hate because it’s clearly all they’re ever going to get.
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December 2022 by Jane Bass
Are not opened on weekends as hours claim, close for lunch without posting those hours on here or at the door. Spoke with the service agent for over half an hour one day, trying to fix a huge customer service phone error, and he told me to come back the next day and return a modem and it would finally be settled. Next day the same guy looks at me blankly and says there is no modem on my account and the new one would need another week now. After they cancelled my account telling me it would only be 24 hrs. It feels like they hire people and provide no training on purpose.
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December 2022 by Michelle Lamare
Keep raising the price for thr internet packages. 85 a month just for the internet is insane
