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“I’ve been treated wonderfully here and Tanner is the goat. I don’t know what all these negative reviews are about but I suppose it’s true that the loudest voices are the most heard. (and the loudest voices are usually the ones that are complaining)”
“I would highly recommend Greater Niagara FCU. I had never used a credit union and a friend suggested I try it for car loans. I was very impressed with the lower rates, great service and relaxed environment. I worked with Nick Darlak, North Tonawanda, branch manager. If it wasn’t for him putting in the extra effort I would not have got the loan and just gone somewhere else. His ability to listen to my special income requirements and spending the extra time made it possible. He was friendly, professional and helpful through the whole process. He’s a valued employee and hopeful is recognized for it. Thanks Nick.”
“Have only used the ATM as it's one of the only in the area that doesn't charge a fee for PayPal debit/MC. Clean. Great parking lot to navigate with wide lanes for what is probably one of the most user friendly ATM systems I've come across. I'm going to miss this when I go back home end of semester and lose the convenience of having a drive thru for this card.”
“Cornerstone really cares about their members & the quality of their lives. Cornerstone is so uniqueThey have empathy for members that is rare in the banking system I love them cornerstone bank rocks”
“This credit union is by far the best !!! I have others which I won't name them, for other reasons, and had others, but this one I've had since I was 15 so 20+ years now I've stayed, they really go out there way to help, they care about you they truly are the best bank , I live further from here but won't stop me from staying , great staff , best credit union!! Great service thank you for always putting me first and helping me out when needed”
“I came in today spoke with Robyn.She assisted me in setting up a bank account it was quick and easy she clearly explained everything to me with no gimmicks.Im not sure why it has so many negative reviews its a great bank!”
“I've been a customer for over 10 years, wonderful customer service at the Wheatfield location. The tellers are caring and always remember my name. Any questions or concerns have been addressed in a professional and timely manner~ no complaints!...And I'm a tough critic :)”
“I don't recommend doing direct deposit after hours. It will take 3 business days to be added to your account. It was very frustrating. I also think they should be open on all non federal holidays. Being a member of the fedic makes them government employees. I don't approve of that. I'm sorry. I like the bank and the staff. They're very friendly and courteous. So don't take offend of myself opinions.”
“Nice people, always a kind word. And I know that I can be a full some times, but they help me out with a smile on their face and I would recommend this credit union,as one of the better ones that I have done business with!so thanks and I hope you get to see them in person.”
“While they didn't have everything I needed at my visit to Citizens Bank, they were able to put into action what needs to be done. I'd say the workers here go out of their way to provide excellent customer service within the parameters of what they have available at this location. Well done. This location is located in a grocery store. It is not a brick \\u0026 mortar bank, but sure does have longer hours than one, so is more convenient in that respect.”
“Always a great experience, staff Is helpful and friendly, I've had multiple loans thru this bank and by far had the most competitive rates. Highly recommend!”
“Maria was very professional, knowledgeable & extremely courteous. She introduced me to her manager & the CEO. Kudos to Maria for such a warm welcome. I highly recommend this FCU.They offer great auto loan rates.Thank you Maria!”
“Always Great Service, from the time I started an account. The tellers call me by name, when walking in. The others who are Managers, are Helpful, Polite, and have gone the extra mile for me always, and I’m just a ordinary client!”
“I was not a customer at the time of cashing a check, 11.25.23. Shaun was so pleasant. He recommended me opening an account. Ashton assisted me with my accounts! I couldn't be happier. Super pleasant individuals! Super welcoming and super knowledgeable! Thanks my new keybank family.”
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“Julie is the most wonderful and responsive loan officer I have been working with. She spent time and took extra steps to help me navigate the very tight timeline the car dealership gave to me. She guided me through all the documentation requirements and helped me secure the best loan rate in the market. I wouldn’t hesitate to recommend Julie to anyone who is looking for a loan.”