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January 2024 by carla morales
the person at the counter knew nothing and did nothing to help. wouldn't even get up from his chair . Even when asked for corporate number he said i don't need it. Worst customer service, will never send my customers there again.
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August 2023 by Mea Karma
Said parts were there & set aside, spent an hour in the store re-ordering after searching in vain for the mia order
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June 2022 by Anthony Mastro
Decent auto part store. Nothing OEM, but if you're looking aftermarket, it's your spot. Also have cheap tools for all types of different job types. Believe me, it's no Snap-On, but convenient if you're not at the shop.
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April 2022 by Hammerjockey Radios
Pretty unprofessional to lock your doors at 4:45 when you’re hours are until 5:00 forcing customers to drive another 30 minutes+ through traffic to get to another location
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March 2022 by Keith Kunik
Salt point Advanced Auto Parts had the battery for my 2016 Honda CRV when nobody else did! The man at the store gave me 30 dollars off the battery and installed it in minutes! I highly recommend this location due to the customer service alone! Add cheap prices and having ur needs in stock and you can see its #1
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December 2021 by Daniel Donnelly
Easy to drive-by since the storefront does not look like the typical Advance Auto Parts, this branch is nestled in Salt Point's Washington Hollow Plaza. Mostly well stocked, though (thankfully) the branch reduced an online order since the store carried only one unit of H11 headlights which I had ordered. Friendly staff and ample parking in the plaza. Hours rather short since this branch closes at 6pm on the dot.
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December 2021 by Tamera Brady
Poor customer service. I have tried to use Advanced Auto parts in many occasions. There always seems to be an issue. My son called for a basic spark plug and the man told him he had it in stock. So my son leaves and goes there, which takes about 10 minutes, and by the time he got there, he was told the computers were down. They had the part number and knew what spark plug it was, but the man just kept repeating himself that the computers were down. My son had cash in his hand and he knew how much it was. This is absolutely ridiculous! And it always something! I don’t know how they stay in business! Very poorly managed!
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December 2021 by Zachary Brady
Absolutely trash went to buy spark plugs after calling to make sure they were there showed up and was told i couldn’t but them because the computers were down this was all in a span of 15 minutes had cash even pulled up price for them ridiculous
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August 2021 by Scott Brady
Horrible customer service, takes forever to look up simple parts,Wrong parts ordered.
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August 2021 by Gary Witt
Friendly, knowledgeable
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March 2021 by Cory Farber
Great customer service store was a bit of a mess but they were atocking shelfs
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February 2021 by Chris Gjonaj
I love how that their hours online and on their main entrance clearly state that they close at "6pm" Monday through Friday. I rushed to this place today 1/28/21 in desperate need of a spark plug which is very common and always in stock (according to my previous visits) and risking getting into an accident, I make it there exactly 5:55 and the lights inside the store are shut down and the door's LOCKED !! Great way to treat your customers, see if me and my family and friends will ever come here again!!!
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October 2020 by Christina Jones
Great service
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November 2019 by anthony intrieri
Great service,friendly people & something sadly lacking these days,a good work ethic. You can tell when people don't give a hoot,and make ya feel like your a bother.never here.good find.
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April 2019 by Shawn Christensen
Started with me then took 3 phone calls....last call even left the counter to go check on something. Ridiculous and ignorant.....I walked out
