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November 2022 by Ross Warren
Had my car in for rustproofing. Great job and great people!
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November 2022 by A.J. Romanelli
I needed an oil change and tire rotation on my camper while passing through town, and Adam and his team got me in and performed the work very professionally and courteously. I was in and out in under an hour, and their waiting area has free wifi!
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October 2022 by AJ R
I needed an oil change and tire rotation on my camper while passing through town, and Adam and his team got me in and performed the work very professionally and courteously. I was in and out in under an hour, and their waiting area has free wifi!
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April 2022 by Ian prevost
I just had my exhaust manifold done here on a dodge 1500 5.7L! I had it worked on elsewhere and was FAR from pleased. Matthews looked at it, was very honest, and got it repaired ASAP. I picked up my truck and it sounded amazing. I could NOT be any happier with there knowledge/service. Great job guys! I appreciate it.Service: Exhaust
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January 2022 by Deborah Craig
I have used Matthews Automotive to take care of my car for a number of years. I always have a positive experience. Adam and his team take very good care of me and my car. I immediately was given a loaner car to use last week. I knew within less than 24 hrs that my car needed more repairs and what the cost to me would be. When I needed a vehicle with a hatchback because in the middle of my repairs I needed to transport my harp to play for a church service, they gave me a bigger car with a hatchback and even put the seats down for me so it was ready to go when I got home because it hadn't been available as early as they had originally told me it would be. I recommend their service highly. I always feel safer in my car after they have worked on it.Services: Tyres
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January 2022 by William Healey
Matthews Automotive was very kind to my wife in the past when she was traveling traveling through Salem and had a leak in one of her tires. She stopped at their shop and they fixed her tire right away without charging her for their repair. So I decided to return to Matthews to get a set of new snow tires for my 2022 Hyundai Palisade. Adam Matthews was very professional and showed me some options and recommended the brand that I bought. I made an appointment for the installation and did not have to wait when I arrived. They installed my new tires right away! I will definitely go back to Matthews Automotive again in the future. They’re great!Service: Tyres
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November 2021 by Tom Tanaka
Matthews Automotive is always busy but the service is always great and the work is done properly. They will always take the time to explain before anything is done and will answer any questions regarding any service. The place runs like a well oiled machine...as long as Naomi is there....Service: Tires
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November 2021 by Al Fitzgerald
This was my first time visiting Matthews Automotive. I had made an appointment for an oil change and NYS inspection. I was blown away on how ready they were to assist me and the professionalism was top notch. They even took the time to get to know me which no dealership has ever done. You are not just a customer to these folks. You feel like family. The quality of service was amazing... I have driven by their establishment many times and if I knew what I know now I would have been their customer years ago. Great job Matthews Automotive!!
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August 2021 by D V
Showed up 5 minutes after closing on a Friday night. I had a tire failure and was not an existing customer. They treated me like I had been a customer for 20 years. He opened the shop back up and fixed my tire in record time. I was right back on the road. Friendly, courteous, professional and fair. Highly recommend.Service: Tires
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August 2021 by Stephen Manuel
Been with Matthew's since I moved up here almost 3 years now and drive over 13 miles past 3 autorepair stations for Matthew's. If you want professional workmanship. Honest answers and fair prices...drive the extra miles and check out Matthew's Automotive in Salem, NY. You'll be glad you did...I was!!!Services: Transmission
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January 2021 by Monica Hampton
Great experience bringing a 2006 Subaru and a 2000 Jimmy to Matthews. Speedy service on the oil change for the Subaru and quick turnaround to fix a brake control issue on the Jimmy. Honest and knowledgeable owner will give you straight and thorough answers. We will definitely be back.
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January 2021 by Terry M.
Woke up with a flat tire, I called Matthews and within an hour had it fixed. Great responsive service!
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September 2020 by caroline mckenzie
Brought car in before a trip to have the belt checked because it squeaked. 4 days later I'm being towed in the middle of nowhere with two small kids because he clearly never checked. Even if you are busy you should be polite and do what people pay you for.
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September 2020 by Lilah's World
Very Honest Dependable & Trustworthy Automotive Technicians They Take Real Great Care of My Baby
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August 2020 by K Finnegan-Prans
All-time favorite mechanic, hands down. Having been to many (oh the horror stories!) from coast to coast with my dilapidated old cars, this place is truly the only trustworthy and thorough, conscientious one I’ve found. Adam runs a great ship. A rare gem!