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January 2024 by John L.
We had car towed there. It was there for over 2 weeks. They diagnosed car after 5 days. No cost estimate was given. Which should be given by registered motor vehicle shops.The fuel pump was the defective. The average cost for replacing pump on the high side is 950. We paid 1400. They kept the car for over 2 weeks. When the car was picked up, the rugs and seats were greasy and dirty. I called they said, "Bring it back and we will clean it for you. I found the gross overcharge and lack of follow-up phone calls by owner to be poor management. I had used them a few times before. I would look elsewhere next time. This one takes the cake.
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July 2023 by Ryan
Rude employees. Never should have wasted my time there. And for a simple question none the less. Don’t bother going there
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April 2023 by Paul K McGinniss
Always very professional when I call and able to fit me in for whatever I need. Also always a lot of cars there which is usually the sign of a good Auto mechanic. Happy to bring my car there for service.
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February 2023 by Kasey Graham
Thank you to Eric, Jonas and Mike who all helped me today. I came in for an oil change and for help with a broken headlight. I was going away the next day and my front tires aren't doing so well. They rotated the tires so that I would be safe on the road. Thanks for caring guys! Kasey GrahamService: Oil change
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February 2023 by TMAK
Steve and his staff do great work !!!
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November 2022 by Eric
I called Erik with a K. He was the most polite person in the industry. Made a call to him and came down took care of me right away and out the door in minutes. Would highly recommend this place of business!!!!! He had my business and will have mine this day forward!!!!! I can’t say enough. Well deserved 5 startsService: Vehicle Inspection
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October 2022 by Eleanor Cat
Eric Gitter is the best!!!! Highly recommended!!!!!Services: Auto maintenance
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October 2022 by Liz L
I have three cars. One is my husbands, one is mine and the other is incase we need a back up for any reason. When the mechanics see me walk in, they never know which car I’m bringing in so they are either thrilled or there is a group “noooooo”. Being a patron of them for 20 years, we are more like family then anything. They know us when we call by voice and rattle off our car info and phone number when we make appointments. Now, this may sound like we live there, we don’t. We are people that ask questions, joke around and they really feel bad when we end up at the dealership. When we come back they will ask how the car is doing. Turn the clock back 60 years ago, these would be the guys you get. Prompt, particular, professional!!
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May 2022 by Henry Chen
Great place and service，people there are really nice. I’ve been looking for a place for photo inspection for couple days and finally this place helped me out in about 15 mins. If you need a photo inspection, highly recommended! Thanks for helping me out
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March 2022 by Katrina S.
I took my new vehicle in to get a photo inspection for insurance purposes a few months ago and at the time everything seemed to have been going just fine. But a few days after I got a phone call from my insurance company asking if I've gotten the inspection completed yet to which I responded "Yes I did, the place should have sent the information over to you? If they didn't I'll give them a call." After calling BP explaining what happened I was told that "all the information from my visit doesn't exist on the computer and I would have to go in and get it redone if insurance needs it." It just seems very fishy to me that this young kid took photos of my vehicle with their cell phone and somehow it's just erased from existence. The only reason this place is getting 2 stars instead of one is because their customer service was very nice but their professionalism is not.
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March 2022 by Liz Lauber
I have three cars. One is my husbands, one is mine and the other is incase we need a back up for any reason. When the mechanics see me walk in, they never know which car I’m bringing in so they are either thrilled or there is a group “noooooo”. Being a patron of them for 20 years, we are more like family then anything. They know us when we call by voice and rattle off our car info and phone number when we make appointments. Now, this may sound like we live there, we don’t. We are people that ask questions, joke around and they really feel bad when we end up at the dealership. When we come back they will ask how the car is doing. Turn the clock back 60 years ago, these would be the guys you get. Prompt, particular, professional!!
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February 2022 by Keith Petoske (Kman35)
The hardest thing is to find a good honest repair shop. So far so good here! Nothing fancy. Hard working guys doing straight forward work.
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January 2022 by Josh Piepmeier
Great guys + service
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December 2020 by Happy birthday and best wishes to u Cupolo
GOOD job
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October 2020 by Ana T.
i cant say enough good things about this shop and the wonderful mechanics who work there. thank you to steve and erik for always helping me out and being able to promptly and professionally repair anything that goes wrong with my car. thanks guys!
