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January 2024 by Malcolm G.
I'll start off by saying I normally don't leave reviews but this one is warranted. I would ask a lot of questions pretaining to their diagnosis, whats being done during the diagnosis and their fee for it..It was my first expierence with this shop, recieved a recommendation from my cousin. Recently bought a 97 ford explorer sport, in real good condition- some minor repairs went fine with this shop, including a brakeline repair, some baking plate issues but my complaint about a check engine light although heard and acknowledged was not properly diagnosed. I brought the vehicle in 4 seperate occassions for the reoccuring light, rough idle, close stall outs and increased fuel comsumption. At first they claimed it to be a MAF sensor so we replaced the part+obvious labor. With the light still coming on I brought the car to the shop one last time where a technician read the code and proceeded to tell me the numbers dont make sense and its likely a computer issue, cleared the code and told me the truck would be safe to drive cross country- fast forward to today, where I just laid out over $1500 for a manifold intake gasket repair along with L/R valve cover replacements since they were rotted. Less than 24 hrs my truck was diagnosed and the light is off and my truck runs smoothe. Something smittys couldnt do. Needless to say I am very disappointed.
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November 2023 by John Angelo
Trust Keith, Will and the team with my cars. Had to have my escape towed there today. They diagnosed and fixed the problem, had my car back in 7 hrs. Great service, highly recommend.Update: was in a jam with my car battery dying today, they fit me in last minute before holiday weekend and set me up with a new one. Keith and his staff are the best.Service: Electrical
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July 2023 by Robyn Reitano
Do not go to this garage !!!!! I have just been robbed! My daughter and I very clearly explained that we were not prepared to invest money her 2007 vehicle. We would like the car looked at, but we did not want to necessarily move forward with repairs to a fuel line issue if it was going to be expensive. We called the garage a few times because they never checked back with us. They said that they've already worked on the car for about an hour and they probably had many hours left to simply diagnose the problem. I had them stop immediately! I was confused why they thought that we would spend several hundred dollars just to get an answer on something that we may not fix. Clearly they are crooks. I was charged $158 without a single indication of what is wrong with my car. If it was going to cost a lot of money to diagnose, they should've told me upfront because I wouldn't have left the car there at all. They didn't deserve any money but I did offer to pay half just end this but they refused. My daughter who is quite intelligent in fact, was insulted by this garage. They said, "They can't help it if my daughter is not bright!" They continued to say, "If a special-needs person comes to the garage, it is not up to them to explain the details of what they would do. They would simply charge that special needs person even if there was a lack of understanding. Not my job not my problem." There is so many garages out there. You certainly don't need to go to this one! awful mechanics, an awful human beings.
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July 2023 by Al Yesill
Amazing service and very honest I would never go anywhere else !! They have been working on cars for many years .
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July 2023 by Robyn R.
Do not go to this garage !!!!! I have just been robbed! My daughter and I very clearly explained that we were not prepared to invest money her 2007 vehicle. We would like the car looked at, but we did not want to necessarily move forward with repairs to a fuel line issue if it was going to be expensive. We called the garage a few times because they never checked back with us. They said that they've already worked on the car for about an hour and they probably had many hours left to simply diagnose the problem. I had them stop immediately! I was confused why they thought that we would spend several hundred dollars just to get an answer on something that we may not fix. Clearly they are crooks. I was charged $158 without a single indication of what is wrong with my car. If it was going to cost a lot of money to diagnose, they should've told me upfront because I wouldn't have left the car there at all. They didn't deserve any money but I did offer to pay half just end this but they refused. My daughter who is quite intelligent in fact, was insulted by this garage. They said, "They can't help it if my daughter is not bright!" They continued to say, "If a special-needs person comes to the garage, it is not up to them to explain the details of what they would do. They would simply charge that special needs person even if there was a lack of understanding. Not my job not my problem." There is so many garages out there. You certainly don't need to go to this one! awful mechanics, an awful human beings.
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Smitty’s is a fair priced and honest repair shop who focusses on the customer experience to ensure expedient repair and over communicates what is needed or not.
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May 2023 by christopher nappi
Not at all competitive in car battery prices and labor $40 to install. Impatient in explaining the breakdown of subtotal cost to total cost.
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May 2023 by Spencer Ross
Confirmed via phone - they work with R1234 refrigerant systems - will update when my car is worked on here. Many mechanics seem to refuse to service cars with the new R1234 A/C because the machine is too expensive.
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April 2023 by Jack Peterson
I have been going to these guys for years ever since they started in smithtown. They are honest and hard working and i recommend them to everyone i know. Great place with a great crew.Services: General repairs & maintenance
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April 2023 by N S
Helped us out again, great, excellent service. Fixed our car up and did inspection while at it. Thx guys!
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March 2023 by Samantha Cabello
Everyone was so nice, they changed my flat to a spare with no of charge and I was so greatly appreciative, definitely will be coming back
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February 2023 by Thomas Maloney
Best in the business. Took care of a few of my personal cars. Now I send my family members there for the quality service as well. Wouldn’t go anywhere else. Thank you guys!
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February 2023 by Joseph Guastella
Clean professional establishment, just Dropped off my Vintage collectable vehicle for timing chain service ... Rep was very knowledgeable about vehicle and answered all my questions Profesionaly and had all specialized tools on hand for the job... Very Impressive so far ...
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February 2023 by Jason Mues
I've been taking my cars here for a few years now. The mechanics and owner is always friendly, and do their job at a very reasonable price. The one time that I experienced a problem, the owner personally handled it quickly and efficiently with a positive attitude. I will continue to use Smittys garage.Service: Oil change
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February 2023 by Mike Delcolle
Professional, knowledgeable team. I finally found my go to place. No scammers here just professional quality work !!
