They are a pleasure to deal with. From Sales to Service they are great. Shawn was amazing.., not a pushy salesman, just a good guy. Rob was great going through all the features in the car and helping me to set it up. This is my second Lexus and I’m sure it won’t be my last.
February 2023
Sadly had a horrible experience with Frank. Verbally abusive & shouting at a customer across the showroom is NOT how I do business. I was publicly humiliated by Frank by his shouting & calling me names. Would not recommend this preowned dealership.
October 2022
Rob, the tech specialist was phenomenal! He showed us how to connect everything to our phones and all the features the RX 350 has to offer. He was so kind and patient! Shaun was an excellent sales person. He was knowledgeable, efficient, and not pushy in any way. Everything went smoothly! We recommend Smithtown Lexus!