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August 2024 by Sam Hazineh
I was looking for a truck and they had exactly what I was looking for,it is in great shape and has no rust,very happy with it.Brian and Lou are awesome and honest and made me a great deal with the truck and took care of any concerns I had.They go above and beyond to make your experience and transaction a great one .I would recommend and use them again.Thankyou Certified Headquarters
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August 2024 by Raymond Patuano
It was an absolute pleasure from the moment I walked in until I drove away in my Honda Accord. Lou and Jay were both a pleasure to do business with. Lou was not pushy, very professional and knew what I wanted. I am very happy I stopped at Certified HQ first!
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May 2024 by Kathryn Stein
Certified Headquarters has been my go-to dealer for great used cars for years because Lou consistently goes above and beyond to take care of me and my family. Most recently, I found an absolute gem at Certified Headquarters — a gorgeous Acura DMX — that Lou offered at great price. As always, he made sure everything on the car perfectly suited my family’s needs and even arranged a requested tire upgrade without additional cost to me. Lou is the BEST! I enthusiastically recommend Certified Headquarters. Give them a try and you will become a very satisfied lifelong customer of theirs, just like me. Thanks so much, Lou!
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May 2024 by Diane Barbara
Lou was great. It was very easy to purchase the car that I wanted. I had a couple of concerns and he immediately took care of them. Overall a good experience. Just keep in mind that the dealer price was higher than what was listed - a bit of a surprise - due to dealer certification. Just edited to add that 4+ years later, car is still running great!
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May 2024 by Patricia Donisi
Fantastic selection of all types of vehicles and the entire staff is wonderful and extremely helpful! I highly recommend this place if you are looking for a vehicle! Brian Smith, owner, is absolutely the BEST: so knowledgeable, helpful, caring and goes above and beyond in everything he does!
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May 2024 by Richard Tom
Reasonable prices for decent used cars.
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May 2024 by Kira Zannoni
I was not your typical buyer... I had contacted Certified Headquarters from out of state (New Hampshire) about a 17 year old car they had for sale. It was exactly what I was looking for. I worked with Lou and he was incredibly helpful and treated me just a good as if I were a local customer. I had never done a transaction such as this before and I really appreciated Lou's patience with me while making it happen. I made it down to New York to make the purchase and happily drove my car home. Overall, it was a good experience I am grateful for and I do recommend Certified Headquarters.
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March 2024 by M Ro
All I have to say is Lou Thank You for Every single thing you helped me with in my vehicle purchase from you at the Certified Headquarters!!!
Lou was patient and kept great communication every step of the way from the beginning to the shipping of my new car!! Lou helped me tremendously with my family's car purchase !!!!
5 stars for him and if I could of put more stars I sure would've !!!! Lou will be who I go to when Im looking for another vehicle. He gave us his honestly and trust ensuring us we had a smooth transaction from Day 1 with Lou. if you need a place you can trust and buy your next vehicle from here's your place, Ask for Lou Any Review on he dealing with Lou or Certified Headquarters should be a 5 start experience!
That's my opinion
Thank you again for everything Lou !!!
-Michelle-
From St.James NY to Upstate Ny my car came right to my house smooth transaction and all thanks to Lou - Your getting 5 starts from us!
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January 2024 by karen buonpane
Wonderful experience with Lou and his associates. The whole buying process was amazingly simple and the cars are amazing! I purchased a BMW and couldn't be happier! Lou also took a trade-in on my Nissan Altima so that was a big help. All together, I recommend this place highly!
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January 2024 by Glen Ganzer
We have bought numerous vehicles from Certified Headquarters and they have all been Supierior.. Never any problems. It is extremely hard to find a decent & honest car dealer that ain't just in it to make a quick buck.. Brian and his staff are as honest and helpful as they come.. I highly recommend Certified Headquarters.. You won't be disappointed.
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January 2024 by Barb Pike
I’ve been searching for a reliable suv for awhile, finally met Lou A and he found the perfect suv for me. Great price and so easy to deal with Lou. Thank you !
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January 2024 by olivier rivera
I was looking for a used car and everywhere I looked I felt like I was getting scammed out of my money. But once I checked out Certified HQ and had Louis and Brian there to help me every step of the way from picking out a car that suits me and my family’s needs to financing I felt very comfortable and confident with my choice. I recommend all my friends or coworkers who are looking for a reliable used car and excellent service. Thank you guys!!
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January 2024 by Harry Parrish
Oh my God, what a great store to shop out Lou was an absolute prize tells the exact story of how business should be done. They ran my credit. Lou told me he didn’t, but they did. I did not get the vehicle I was looking for I left them a review Today. I have been contacted multiple times by Lou harassed on the phone. I’ve yet to be threatened, but I’ve asked him multiple times to stop calling me and stop harassing me so now I’m leaving a five star review on how not to go to certified and it’s all because of Lou, if they are a franchise and Lou has been trained by the franchisee, I would not recommend going to any certified location. The harassment is not worth it.
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January 2024 by Grace Haggerty
Brian Smith was the best very helpful and knowledgeable answered any and all questions we had!
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January 2024 by Alyssa Caraciolo
I had an great experience working with Lou in purchasing my 2016 Ford Escape. The whole process was seamless and he kept in constant contact with me, helping me out every step of the way. I recommend anyone looking for a good used car deal to come here!
