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November 2023 by Joe Gilpin Jr
Absolutely an amazing experience! We spent weeks searching for the perfect car. After much back and forth we decided on the Audi Q8 e-tron. At first we went to visit another dealership, but was a bit discouraged at the deals being offered.After a referral from a family member we landed with an amazing sales person in Alexandra Levitt and the awesome staff at Audi of Smithtown. Not only did they work out an amazing deal for the e-tron, they were also honest, friendly, professional, courteous and straight forward! Qualities often lacking in today's car salespeople.On the delivery day, Alexandra seemed just as excited to meet us and see us drive away in the car as we were in purchasing it.The finance person was also great! Straight forward and patient, he took his time explaining all of our leasing details and options.I highly recommend Audi of Smithtown for your next dream car purchase!Great work Smithtown Team! Keep it up.
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November 2023 by robin tabackman
I recently leased a Q7 and I had a great experience from start to finish. My salesperson Renee Albertelli was knowledgeable and beyond accommodating. She knew every inch of the car, gave the most thorough delivery I have ever had, and was an absolute pleasure to deal with. This was my first Audi- but certainly will not be the last.
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August 2023 by John Murray
Audi of Smithtown has maintained my S6 since I’ve owned it. They are very attentive to my needs, from the service writers, to the mechanics, even the service manager checks on customers. No doubt, getting cars serviced these days is expensive, at least I feel like I’m getting a good value.
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August 2023 by Vedat A.
WARNING WARNING WARNING, do not I repeat, do not take your vehicle to this place for service. I took my Audi S5 for an AC repair after two weeks of my car being there. They finally reached out to me and told me I need a new compressor and a sensor switch. They gave me a price of $5000 which is absolutely insane. I decided not to get the service done when I went to pick up my car there was even more problems than what I brought it in with my AC button wasn't working my caps were removed before leaving the parking lot. I went in and filed a report. The technician called me back, saying it wasn't their fault and that if I wanted to get that problem fix that they started I will need to get the whole service done. If there was zero stars, I could give I would do that. I will never ever ever recommend anybody to go to this place. They are a rip off and charge you insane amount of money, and your car will live in worse condition than what you brought it for
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August 2023 by Kristen Vetrano
We recently purchased our A5 convertible dream car at Audi of Smithtown. I can’t say enough about this dealership. They are knowledgeable and want the customer to be happy. The way the car was presented when we picked it up was so special! Renee, our salesperson, was such a nice woman and never pressured us. What a pleasure
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August 2023 by M Calaci
A great sales experience all around. Go see Shabaan. He is very professional and caring and was a pleasure to work with. We also had another vehicle serviced there and had a great experience with our service advisor Alyssa. Highly recommend Audi of Smithtown for service and sales.
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August 2023 by Kitty Anderson-Galvez
I liked JD. Strong asset to the service team. Their attention to detail and professionalism is admired. Exemplify polish and values that you uphold. No “typical” dealer type shenanigans. Thank you.Ps. A few packaged cookie, granola or dried fruit snacks in waiting room would be nice !
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June 2023 by Christos V
Purchased my first new car from Audi of Smithtown. Renee A was an absolute pleasure to deal with. No feelings of "doing battle" for the purchase. Great communicator, pleasant and followed through on her responsibilties. Looking forward to having them service the vehicle as well. Don't hesitate to give them a chance to earn you business.
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June 2023 by Arturo Vásquez
Excellent service. The salesperson, Yanique, attended to me, and her attention was first-class. She helped me a lot with the purchase and getting the vehicle that I really wanted. Happy with the purchase of the new Q8 2023.The staff is incredible; they give good attention. The day of the signing of the documents does not waste time; it is very fast!
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June 2023 by Anthony Martinez
Buying a car couldn’t have been made easier but Audi of Smithtown did just that. Travis especially made the experience unforgettable. His friendly attitude and knowledge about all the vehicles Audi has to offer was not only impressive but also very welcoming especially for new customers considering getting into an Audi. Travis was also patient through out the whole process and really took the time hear any questions i had and answered them with concise detail. Overall I just wanna say thank you Audi of Smithtown!
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April 2023 by Wendy Reiersen
Audi of Smithtown is the bomb! From the moment you walk in, till the time you leave, class act! The experience was seamless. Travis Gibbs took care of me! He was very thorough, and very informative. Go see Travis, he’ll hook you up! ⭐️⭐️⭐️⭐️⭐️
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April 2023 by Maryann Abbondandolo
I recently purchased an Audi A3 at Audi Smithtown. John helped me through the entire process. He was extremely helpful and took the time and consideration that I needed. I will purchase all my future vehicles through this dealership!
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March 2023 by michael sterling
This was by far the best experience I’ve ever had in purchasing a car. Tarek and the managers and staff were helpful, courteous, and completely honest which made the whole transaction seamless…No pressure or sales gimmicks were brought to bear…this team sells great cars and they know it…Jack and the service team were also outstanding…I couldn’t be happier with my 2009 S5 / 1 owner 33k miles…I will buy again when I’m ready…
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March 2023 by Theresa Mileska
I was very pleased with my experience with Audi of Smithtown. The show room and service waiting area are very nice and clean. Travis Gibbs, our Audi Brand Specialist was knowledgeable, friendly, and attentive to our needs both during and after our purchase
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March 2023 by Richard W.
Absolutely the worst service department of any dealership I've ever had to deal with!Been try to get my car there for service for over a year!No loaner cars. No nothing. Bottles of water and coffee you need a BS to make.Rude, insensitive and extremely over priced.I'd rather have a root canal.These people have taken me out of this brand!!!Don't!!!!!!
