June 2015 by Mariah M
To open an account there you need to have proper proof of your address (Driver License, notarized letter, etc.). You also will not get your debit card for 7 days after you open the account, which I was not told until after I opened the account, and you do NOT get a temporary one, like most other banks will give you. Also, if you deposit checks within the first few weeks of being a new account holder, they will have an extended hold on them, a ridiculously long extended hold... I deposited two checks the day of opening my account, wanted to withdraw some, said it wouldn't be cleared until the following day and I said fine. I came back early the next morning before work, waited 10-15 minutes because they only had one teller available who was lolly-gagging with the person they were helping at that time, only to find out once I get the counter that my money was not going to be available until 10 days from that day!! Which means, they are holding my money for 11-12 days!! Who needs that long to hold a check?? And mind you, these checks were not large checks... Equaling to under $600. So I am going in there to argue the case, because I was not told any of these details about no debit card for a week "or so," and the ridiculously long extended hold on new accounts, even if they clear the money when I go in there or not, I am closing my account and going back to my old bank. This is ridiculous.
